Darcy Sierer 360-***-****

DARCY SIERER adazc5@r.postjobfree.com

SUMMARY

With decades of experience, I offer a candidate with strong skills in organization, time management, technical writing, team building, supervision, leadership, customer service, community outreach, project coordination and collaboration.

w Customer Service, 30+ yrs

w Account reconciliations, 20 yrs

w Program Management, 18 yrs

w Grant writing and deliverable reporting, 8 yrs

w Proficient in QuickBooks and Quicken

w Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher, Access) w Development and maintenance of Operational Manuals, 25 yrs w Website development and content writing, 12 years EDUCATION

Business Administration Associate’s Degree; South Puget Sound Community College; Olympia, WA EMPLOYMENT EXPERIENCE

EMPLOYMENT HIATUS for purpose of full time travel September 2016 – Present STATE OF HAWAII, DEPARTMENT OF PUBLIC SAFETY January 2016– September 2016 Secretary II (Maui Community Correctional Center), full time As Secretary to the Warden at a correctional facility, I was responsible for the processing and distribution of highly confidential materials; File management; Development and maintenance of an (instructional) Operations Manual to be utilized by my replacement upon my departure. Large item purchasing (i.e., vehicles and equipment) through extensive external bid process, supply procurement, financial account tracking, reconciliation of expenses; Schedule tracking; Collection of data from various sources for compilation of extensive monthly activity reports; Reorganization of file systems; Incoming and outgoing mail distribution; Staff training, travel and transportation bookings; Screening, log tracking and technical support of sensitive documents; Schedule, facilitate and provide minutes for monthly department and quarterly staff meetings; Development & coordination of weekly “STUB” (STand Up Briefings); Email, print & phone correspondence and general office processes. MAUI HAND THERAPY, Hawaii June 2014 – October 2015 Office Manager, part time

Professional credentialing for medical billing (Medicare, Medicaid, HMOs & PPOs); Scheduling and care coordination; Medical billing; Development of Operation Manual; File management; Medical insurance verification; Supply tracking, ordering; Banking, supply tracking, file management and general clinical office duties: email, print and phone correspondence and mail distribution.

SOLID BUSINESS SOLUTIONS LLC, Washington and Hawaii March 2007 – August 2015 Owner/Manager

Consultation of small business operations; Medical billing services (State, Federal and private carriers); Professional credentialing for medical insurance billing (Medicare, Medicaid, Worker’s Comp, HMOs & PPOs); Provided computer software trainings for QuickBooks, Word, Excel, Publisher, PowerPoint, EZ Claims and Office Ally; Development of Operation Manuals; Creation, advised and/or edited business plans and forms used in medical file / patient charts and management of data; Website development and content writing; Accounting services using Quicken and QuickBooks; Provided Quality Assurance and Improvement of office practices; Banking, payables, receivables, collections, reconciliations and tax prep. Darcy Sierer 360-***-****

MARKLAR ACQUISITIONS LLC, Washington June 2005 – September 2012 Manager / Co-owner

Property management of multiple rental properties; IT Project Management; Database development, management and monitoring; Data & variable tracking; Research and query development. Sub-contract management for remodel projects. Accounting services utilizing QuickBooks; Banking, A/P, A/R, collections, reconciliations and tax prep; File management, email, print & phone correspondence, mail distribution & general office processes. THURSTON COUNTY PUBLIC HEALTH, Washington July 1990 – May 2006 Education & Outreach Program Coordinator (January 1998 – May 2006) In this role, my primary responsibility was that of Coordinator for a Community School-Based Dental Sealant Program ~ Scheduling and conducting education presentations, recruitment and schedule coordination of volunteer dentists, correspondence, creation and distribution of information packets, collection and verification of consent forms, equipment transportation and set up for dental screenings, assisting dentist during screenings, assisting hygienist chair side, insurance verification and billing for services, compiling and organizing statistical data. Additionally, I served as program support for Access to Baby and Child Dentistry (ABCD) Program. Under other duties as assigned, I provided community outreach and education; developed Oral Health education materials for Pre-K to 6th grade; State, County & Federal level deliverable reporting for programs serving Medicaid eligible families; Website development and content writing; Newsletter publication and distribution; Business plan and Operation Manual development; Database development, management and monitoring; Sub- contractor and IT project management; Program liaison for Headstart/ECEAP programs, Oral Health Coalition and WA State Oral Health Programs; Department representative for Mason/Thurston Dental Society, serving as Secretary; Coordination, consultation, development & implementation of Access to Baby & Child Dentistry Program; Database development and maintenance, data collection, generation of monthly and quarterly reports; Coordinator of Oral Health trainings for Providence St Peter Residency program & private Pediatric practices; Triage supply support procurements for Homeland & budget Security preparations; Program’s Email, Disaster print Preparedness & phone correspondence, Plan; Inventory file tracking management, & reporting, mail distribution, minutes & general office processes

Program Assistant III (September 1994 – February 1995) interim re-assignment Supervision of staff and management of personnel issues, assigning work schedules for coverage, review and approval of time sheets and leave requests; Lead for hiring and training of temporary staff; Problem solving; Maintenance of RBASE data base for the Land use program. Coordinator of the professional certification program for licensed designers, installers, and pumpers; Process applications and distribution of certificates for the Operational Certificate program; Rebilling of outstanding Land use projects; Database maintenance; County level permit processing; Employee screening & interview panelist. Environmental Health Technician (March 1994 – August 1994, then March 1995 – December 1997) On-site Sewage System inspection and evaluation; Development and maintenance of ACCESS database for tracking Operational Certificates for On-site Sewage Systems; Technical review of files; Verification of property legal descriptions and filing of Operational Certificates with Assessor’s office; Programming updates and revisions to database, data entry; Creation of forms and reports for distribution; Creation and maintenance of instruction manual; Distribution & collection of water sample bottles for coliform bacteria & nitrate testing; Coordination of professional certification program for Septic System Pumpers, Installers & Engineers; Create, maintain and update Word Perfect macro directory for use by staff; Department liaison for HR employee wellness program ; IT project management and Microsoft Office trainer; Customer service, file management, cash register transactions, email, print and phone correspondence, file management, mail distribution and general office processes. Program Assistant (July 1990 – February 1994)

Permit processing, front counter contact with the public, data entry, file management, phone call distribution, copying, faxes, and cash register transactions. Coordinator of the professional certification program for licensed designers, installers, and pumpers.