Office professional

Resume of

Toni Johnson

**** **. ****** **** * Tupelo, MS 38804 * 662-***-**** * ************@*****.***

Professional Summary

Talented administrative professional with background in AR/AP, Microsoft Word, PowerPoint, and Excel. Expertise spans recruiting, training, conflict resolution, regulatory compliance, and corporate event planning, and receptionist duties.

SKILLS

*68 wpm typing speed *Professional phone etiquette * Database management *Customer service-oriented *Travel administration * Conference planning * Certified Computer Office Assistant *Employee training and development *Appointment setting * Team building *Invoice processing * Accounting familiarity *Project planning

PROFESSIONAL EXPERIENCE

Localization Assistant, American Family Radio-Tupelo, MS July 2001 – July 2019

Write, produce, and edit all Public Service Announcements (188 stations)

Produce and record daily radio shows

Answer and manage incoming and outgoing calls while recording accurate messages

Assist with script approval for spot production and assist in on-air interviews when necessary

Greeted numerous visitors, including VIPs, vendors and interview candidates

Interview artists

Maintained a clean reception area, including lounge and associated areas

Transportation Secretary, Lift, Inc.-Tupelo, MS July 2000 – May 2001

Researched and maintained reports for Region III grant compliance

Scheduled and assisted public and Medicaid patients with transportation to and from appointments

Assessed and processed any accident reports

Managed multi-line phone system for receptionist daily

Human Resources Coordinator, Comfort Furniture/United Furniture Industries-Okolona, MS Mar 2000 – June 2000

Organized and maintained employee records

Processed insurance billing and claims

Conducted safety training for employees

Managed four facilities

Assistant Human Resources Manager, Stanley Door Systems-Tupelo, MS 1996 – Mar 2000

Maintained associate personnel records including all benefits, attendance and vacation records

Assisted HR manager in the day to day operations of the department including interviewing, hiring, terminations,

Worker’s Compensation and health programs

Coordinated company / employee recognition functions

Processed salary, job and personnel information changes for associates

Coordinated / planned company events

EDUCATION

Bachelor of Arts: Communications

Rust College – Holly Springs, MS April 1987 Magna Cum Laude 3.87 GPA

Diploma

Tupelo High School-Tupelo, MS May 1983

Excellent references provided upon request

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