Boris Topic

Data Entry Specialist

Phoenix, AZ **015

Summary of Qualifications

* ***** ** **** ***** experience.

* ***** ** ******** **********.

* ***** ** ******** ******* experience.

Friendly, outgoing, team player who can also work well independently.

Proven ability to accurately follow directions, learn new skills and meet strict deadlines.

Proficient in MS Office.

Serbian language fluency (10+ years)

Data-Entry

Typing

Customer Service

Work Experience Data Entry Specialist

Arizona Department of Environmental Quality via Adecco - Phoenix, AZ

May 2016 to August 2019

Use Azurite software in order to enter the received manifests.

File and sort manifests in the appropriate folders.

Process mail (incoming manifests) and sort it out into appropriate categories.

Print and copy documents as needed.

Required little supervision, and achieved good results as shown on the graph at the weekly meetings.

Followed the company mission.

Finished projects on schedule.

Data Entry Specialist

Grafton Staffing/State Compensation Fund of Arizona- Phoenix, AZ

January 2012 to January 2013

Working with the computer files using Power Comp and Image Now software.

Processing client policies priority level 1, 2, 3 and 5.

Working with legal files by preparing them and then indexing them on computer.

Payroll entry and OCR datacorrection.

Copying, scanning, faxing, and splittingdocuments.

Working with checks, staffing and sorting checks.

Working with policy packets andposters.

Computer Lab Coordinator Southwest Network - Phoenix, AZ January 2011 to January 2012

Operated a computer lab for individuals with mental illnesses.

Developed, created and taught basic computer classes.

Assisted clients one-on-one in learning basic technology.

Developed outreach program to inform clients of the new computer lab.

Customer Service Specialist

Money Management International Phoenix, AZ

January 2009 to January 2010

Communicated with customers by telephone to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints.

Used company software to create accounts and assist customers.

Resolved customers' service or billing complaints by performing activities such as refunding money and adjusting bills.

Kept records of customer interactions and transaction.

Education

Arizona State University Credits earned: 57

Phoenix College A.A.

Thunderbird High School

Diploma

Complementary Experience

Honours Society at Phoenix College

Phi Theta Kappa Society at Phoenix College Chess Club of Phoenix College

Contact this candidate