Sales Engineer

HEIDE GARING RAYOS

Current Address: Flat **, Building 1521

Road 2733, Block 327 Adliya Kingdom of Bahrain

Mobile No. +973********

email: **********@*****.***

Skype ID: heidz_rayos22

PROFILE

• Professional and technical experience in Manufacturing/Production, Sales, Purchasing and Logistics

• BS Industrial Engineering graduate

• Excellent in oral and written communication and report-writing skills (English).

• Strong analytical and problem-solving abilities.

• Hard working, result oriented and time-efficient.

• Ability to work with diversity and at extreme pressure. TECHNICAL AND COMPUTER SKILLS

• Proficient in MS Office (Word, Excel, Power Point, Outlook, Sharepoint, Acess) SIGNIFICANT WORK EXPERIENCE

COMPANY: ProLab Systems W.L.L

Distributor/Agent of Malvern PANalytical, Claisse, FLSmidth, Phenom World, Carbolite, Analytik Jena, AIT Analyzer and Retsch

(Manama, Kingdom of Bahrain)

POSITION: INSIDE SALES ENGINEER/LOGISTICS

COMPANY PROFILE: Laboratory/Analytical Equipment Trading and Services DEPARTMENT: Commercial

DURATION: September 1, 2014- present

Job Description and Responsibilities:

INSIDE SALES

• Responsible in handling email and telephone inquiries

• Generates and processes new sales lead as necessary

• Prepare client quotation for laboratory equipment and accessories

• Maintain and follow up on submitted quotations

• Deals with customer complaints and resolves issue as necessary

• Assist in document preparation and submission for tenders/projects

• Finalize purchase order and communicate with customer in terms of price, terms and conditions, and deliveries method on assigned cases.

• Process purchase order with our suppliers and maintain a complete purchasing records.

• Generate monthly sales report for management review and analysis of performance LOGISTICS

• Prepare necessary import documentation documents such as Commercial Invoice, Certificates of Origin, and Packing list

• Coordinate with Forwarder to ensure on time delivery of shipment to our customers

• Maintain and follow up on purchase orders and deliveries.

• Ensures customer order are monitored, tracked and delivered

• Resolving any related issues with the ongoing orders and deliveries. Heide Garing Rayos- **********@*****.***

ADMINISTRATION

• Prepares, reviews, administers, and tracks service contract proposals and renewals.

• Coordinating client seminars/trainings at jobsite or at supplier site

• Maintaining database

• Assisting the Managing Director

COMPANY: International Technical Supplies and Services W.L.L. Part of Al Fanar Group of Companies (

East Riffa, Kingdom of Bahrain

POSITION: SALES ENGINEER

COMPANY PROFILE: Trading and Services

DEPARTMENT: Sales Engineering Department

DURATION: November 3, 2013- August 31, 2014

Job Description and Responsibilities:

• Visit customer to demonstrate/promote products and gain new markets

• Maintaining a good relationship with customer and gain a clear understanding of the customers business requirements

• To handle enquiries, approach customers and follow up for the orders

• Ensure payment collection from the customer’s order respective territory as per payment terms agreed

• Handling customer complaints

• Reviewing cost and calculating client quotations

• Negotiating and closing sales by agreeing terms and conditions COMPANY: CFC CLUBHOUSE PROPERTY INC.. Flexible Packaging Division, Part of JG Summit Group of Companies

(JGSPC Complex, Brgy. Simlong Batangas City, Philippines) POSITION: PROCESS EFFICIENCY ENGINEER

COMPANY PROFILE: Manufacturing (Plastic Wrappers)/Converting Industry DEPARTMENT: Technical Service and Product Development DURATION: DURATION January 3, 2011- August 15, 2013

Job Description and Responsibilities:

• Leads in the development, improvement and implementation of continuous improvement initiatives to eliminate non value added through time and motion studies

• Review and analyze existing procedures, workflow, staffing requirements, OEE and capacity analysis to enhance production efficiency

• To recommends methods for improving worker efficiency reduce waste of materials and effective utilization of machine

• Coordinates to management, Maintenance and engineering and other staff regarding manufacturing capabilities, production schedules, and other considerations to facilitate production processes

• Establishing all process control parameters in each machine unit and product composition

• Coordinates to Maintenance Team regarding machine/equipment calibration to ensure accurate data parameters

• Develops materials characterization methods and techniques, develops coatings and formulations and means for measurement of performance benefits

• Also responsible in qualifying new or alternative raw material or structures and report issues associated with materials to reduce potential problems on customer plants Heide Garing Rayos- **********@*****.***

COMPANY: IBIDEN PHILIPPINES INC. (FPIP, Sto Tomas Batangas, Philippines) POSITION: TPM Coordinator ( Asst. Supervisor)

COMPANY PROFILE: Manufacturing/Electronic devices

DEPARTMENT: TOTAL PRODUCTIVE MAINTENANCE

DURATION: October 25, 2006- May 30, 2009

Job Description and Responsibilities:

• Performs 5S audits, monitors quality related problems, maintenance of equipments, product development safety related issues and proper product handling in order to achieve Total Productive Maintenance (TPM) KPI targets

• Implement, improve and review all productivity, quality, cost delivery and safety activities at assigned areas for adjustment and improvement in line with TPM and pillar required results

• Responsible in implementing and promoting OEE( Overall Equipment Efficiency) to all concerned for awareness and improvement activity

• Implement, support and maintain quality management systems, continuous improvement programs, employee safety and preventive maintenance programs

• Works closely with Operation team and Preventive Maintenance group to review and audit the preventive/predictive maintenance programs to ensure safe efficient operation with minimal cost and downtime

• Train staff/operators and other personnel as maybe necessary in order to make activities, systems, programs to introduce, promote, maintain and sustain TPM and pillar targets

• Creates modules, standard work, visuals, OPL and work instructions for the benefit of the staff, supervisor and operators with regards to TPM improvement and activities

• Mainly assigned in Focused Improvement Pillar but also contributes to the implementation of other pillar activities such as 5S, Preventive Maintenance, Quality Control, Kaizen and Problem Solving, Training and Development, Product Development and Environment Safety and Health TRAININGS AND SEMINARS

Title: Problem Solving and Decision Making

Provider: Kaizen Management Systems Inc.

Title: Basic Management Program

Provider: JG Summit Holdings Inc.

Title: Why Why Analysis

Provider: Kaizen Management Systems Inc

Title: Understanding Relationship between Equipment Losses and Overall Equipment Effectiveness

Provider: RSA Reliability and Maintenance Consultancy Firm PERSONAL DATA

Nationality : Filipino

Civil Status : Married

Date of Birth : February 22, 1984

CHARACTER REFERENCE

AVAILABLE UPON REQUEST

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