Dhanendrakumar Mayalagu

****, ***** ******,

Al-Majaz, Sharjah, UAE

+971*********

adaz15@r.postjobfree.com

Summary

To make the finest use of my skills and evolving talent towards the optimal accomplishment organization's objectives and to become a strategic aide in its sustainable growth and enduring success

Education

Bharathidasan University

B.Sc.

Graduated April 2001

B.Sc. Electronics

London College Of Business Computing

M.Sc.

Deferred May 2003

M.Sc. Information Management System

London School Of Photography

Certificate Of Studio Photography

London, England

Graduated November 2010

London School Of Photography

Certificate Of Street Photography

London, England

Graduated November 2010

Employment History

BABEZ LONDON

ONLINE MERCHANDISER / FASHION PHOTOGRAPHER

Manchester, England

November 2012 – Present

Coordinating the visual display of retail merchandise for e-commerce

Understanding customer needs and competitors' strategies to promote merchandise

Management experience and supervises five assistants to assist with operating the project.

This includes working with retail merchandisers, marketing and sales professionals to effectively position promotional offers and popular products to visually attract customers

Uploading New Products in the back end

Outstanding knowledge with all aspects of digital image quality and output. File size, light and colour balancing, Photoshop & retouching

Establishing good relationships with stylists, art directors, agents and fashion editors.

GODDIVA

WAREHOUSE MANAGER / FASHION PHOTOGRAPHER

London, England

December 2005 – August 2012

Overseeing stock control and processing orders

Coordinating the use of automated and computerized systems

Fulfilling objectives and directions from the operation's headquarters

Keeping stock control systems up to date

Responding to and dealing with customer communication by email, fax and telephone

Producing regular reports and statistics on a daily, weekly and monthly basis

Briefing team leaders on a daily basis

Ensuring quality, delivery budget and environmental objectives are met

Maintaining standards of health and safety, hygiene and security in the work environment

Motivating, organizing and encouraging teamwork to ensure set productivity targets are met

Communicating with other departments

Recruiting and training of staff

Shipping and Receiving Stock

ACADEMY INTERNATIONAL PLC

CUSTOMER RELATIONSHIP MANAGER

London, England

April 2002 – October 2005

Audited selected phone calls to ensure quality of service provided.

Created and maintained a staff training program that featured best practices for lead generation and customer retention.

Established performance targets for staff members and tracked the results.

Handled and resolved escalated customer complaints.

Hired and trained new employees on an as needed basis.

Identified breakdowns in performance or communication and implemented fixes.

Opened and closed the business and verified all financial transactions on a daily basis.

Maintained detailed records of employee performance to ensure staff members were working to potential.

Hobbies & Interests

Project : http://mdkumsss.crevado.com/

Played Premier division Badminton League in London,UK

Played Premier Division Cricket League in London,UK

Professional Skills

RETAIL: ● ● ● ●

RETAIL MARKETING: ● ● ● ●

PHOTOSHOP: ● ● ● ● ●

FASHION MERCHANDISING: ● ● ● ● ●

FASHION PHOTOGRAPHY: ● ● ● ● ●

SALES PROFESSIONALS: ● ● ● ●

WAREHOUSE MANAGEMENT: ● ● ● ● ●

CUSTOMER SERVICE: ● ● ● ● ●

MS OFFICE: ● ● ● ●

Languages

English: ● ● ● ● ●

Tamil: ● ● ● ● ●

Sinhalese: ● ● ● ●

Hindi: ● ● ● ●

References

T.Kugan

Employer

Goddiva

London

United Kingdom

(796-***-****

adaz15@r.postjobfree.com

Emal Shams

Employer

Babez London

Manchester

United Kingdom

(789-***-****

adaz15@r.postjobfree.com

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