No : ***, B Type, TNHB, Ayapakkam,
Chennai – 600 077
WORK EXPERIENCE : 9 YEARS
EXPERIENCE: Executive Secretary, The Employers’ Federation of Southern India DURATION: FROM October 2016 Till date
Designation : Executive - Secretariat
Job Profile :
Transcribed all meeting minutes and dictation for correspondence and confirmation of action items
Organized meetings and collected the attendee lists
Organized and maintained filing system for inter-departmental use
Created a Members database for the purpose of improving the efficiency of Communications.
Developed Power Point Presentations for Committee meetings.
A Website was created and data’s were provided for the usage of Members of the Federation
Prepare Circulars every Month which in turn would be sent to Members
Highly motivated, reliable, confident, and committed to professional standards.
Efficiently handle daily office tasks.
Proficient user of MS Office (Word, Excel, PowerPoint, and Outlook).
Taking dictation of letter in the office.
Up keeping and updating of official documents and files.
Performed administrative duties of maintaining reports and providing support information.
Assisted the executive in preparing reports and presentations.
Provided the top management with all the required information on time.
Performed clerical functions whenever required – including receiving guests and sorting general queries.
Maintained a cordial relation with the Members / Committee Members / Peers / Senior Officials.
EXPERIENCE: Engineer Product Support, HCL DURATION: FROM JANUARY 2015 TILL March 2016.
Designation : Engineer Product Support
Job Profile :
Efficiently process a large volume of calls in a day.
Offering exceptional customer service and retaining disgruntled clients who have issues with the company's product
Specializes in dealing with angry clients, processing large amounts of call data.
Expertise in taking follow up on daily basis.
Expertise in working with a team.
Expert in listening and resolving problem
Proficient in delivering high quality result.
Ability to work accurately and pay attention to details.
Capable of grasping new concepts quickly.
Accurate and precise in all projects and assignments,
Analytical and problem solver.
Achievements: Identified as Best Employee award for consecutive 3 Months.
EXPERIENCE: MANAGER, EDUCOMP SOLUTIONS LTD. DURATION: FROM JANUARY 2011 TILL June-2014.
Designation : MANAGER
Job Profile :
Providing training and Support for teachers in schools.
Developing and customizing training contents as per schools requirements.
Training using relevant training material.
Instructing the teachers on various areas such as pedagogy, software and hardware etc.
Updating and revising course content and material.
Maintaining familiarity with current teaching methods.
Attending meeting with Correspondents, Principals and school management.
Collection of Payment from Clients.
Up selling of New Products.
Achievements: Exceptional Performer award 2011
EXPERIENCE: OFFICER, ALLSEC TECHNOLOGIES LTD.DURATION: FROM AUGUST 11, 2008 to December 2010.
Company Profile - Chennai based BPO Company, Services to large global corporations on a 24/7/365 basis & acknowledged for its expertise in BFSI, Tech support, Quality Assurance, HR & Payroll Processing.
Job Profile : Managing HR SOLUTIONS –right from entry to exit of employee
Payroll calculations, processing, reporting & reconciliations.
• Payroll & reimbursement accounting.
• Tax planning
• Form 16 & Form 24 Generation
• PF Register preparation
• PT Register preparation
• ESI Preparation
• Form 24 Q generation
BENEFITS & CLAIMS PROCESSING
• Reimbursement claims processing
• Reimbursement planning
EXPERIENCE: PROCESS ASSOCIATE- MULTIVISTA GLOBAL LTD, DURATION: FROM JULY 2006 TO JULY 2008.
Company Profile: Multivista Global Ltd is a closely held Public Ltd. business conglomerate engaged in diverse business activities which includes Print Solutions and Industrial Distribution Services.
Designation: Process Associate
• The responsibilities of handling the sales department by reporting directly to the manager of marketing and indirectly reporting to the president of marketing.
• Replying to clients' thro' E-mail, letters and telephonic conversation.
• Looking upon the progress of Sales.
• Serving the clients with utmost possibilities.
• Giving out the business plan for the growth of the concern.
• Reporting directly to the manager of marketing.
• Preparing quotations for the Supplies.
• Preparing Sales Invoices for the Supplies
• MIS & Reports
NAME OF DEGREE
MADRAS UNIVERSITY-Valliammal College for Women
2003 – 2005
BACHELOR OF COMMERCE
MATRIC SYLLABUS – TAMILNADU
LANGUAGES KNOWN: ENGLISH, MALAYLAM,HINDI, TELUGU,TAMIL
Date of Birth: 11-12-1984
Marital Status: Married