Project Manager

Melinda S. Knackstedt

**** ***** *****, *******, ** 39056

601-***-**** (cell)

Email: *******.*******.**********@*****.***

SUMMARY OF QUALIFICATIONS

I moved back to Mississippi and I am looking for employment with an IT company. I have more than 19 years’ experience in Business and Technical project management which includes various output mediums. Performed requirements, and data analysis related to projects that included new client projects and enhancement project for existing clients. SME in gathering requirements per our SDLC project requirements which included but not limited to, Developed Project Scope, Business Requirements, Technical Requirements, Functionality documentation, Data mapping, Testing on all platforms, contingency plans, timeline, scheduling, issues list, post mortem, and instructional/functional training for employees.

PROFESSIONAL EXPERIENCE

July 2018 – Present

Various School Districts

Substitute (allows flexibility for interviews)

Serve as “on-call” substitute, accepting teaching assignments for computer lab. Execute lesson plans across every grade level and discipline.

Substitute for (SE) teachers in Life Skills classes and in push-in collaborative classroom settings.

Educates, builds confidence, minimizes setbacks. Possess sharp sensitivity to student needs with special attention to cultural diversity and the special needs population.

Totally capable to manage different behavior levels all during class times.

(2015-2018) Gap in working history. Caregiver for my twin who lives in Mississippi and had serious medical condition. I moved back to Mississippi to assist in her surgery rehab and etc)

August 1999 - September 2014

DST Systems and DST Output; 333 West 11th Street, Kansas City, MO. 816-***-****

Project Manager/Technical Business Analyst:

Maintained processes including financial statements, 401K, Annuities, IRA’s, Medical health billing, and Business Continuity Process

Worked in partnership with clients gathering technical requirements, business and preliminary designs of various client IT development projects

Chosen primary quality assurance analyst, directing a QA team to test, plan, and execute end-to-end pre-deployment regression testing for a pilot client site.

Wrote production validation test cases for the new software team and performed functional, regression, deployment, and integration testing.

Developed test scenario database for other project teams to use test scripts that was previously developed

Followed SDLC project management processes

Developed and documented functional and non-functional detailed requirements along with project management documentations: e.g., RR, EI, Scope Document, Requirements Document, Technical Scenarios Issues List, Test Scripts and Regression Test Scripts, MS-Viso flowcharts, workflow

Data tested enhancements through all IT platforms

Developed many procedure documentations for various departments

Audited Quality Assurance, Quality Control for projects to ensure they met all procedures and compliance requirements

Worked closely with design teams and operations to obtain requirement sign-off

Created Use Cases and Process Flow diagrams using MS-Viso and other project management software

DST OUTPUT, INC., 2600 SW Blvd Kansas City, MO 816-***-**** (DST sold Dst Output to Broadridge Financial Solutions Inc., in July 2016)

Project Manager/ Business and Technical Analyst:

Implemented multiple financial processes for a Mainframe project for their customized financial tracking system.

Led collaboration for the integration and communication among applications, databases and technology platforms on a Business level.

Developed manual business processes by working with developers and business users to determine best solutions.

Developed As-Is and To-Be flowcharts and wrote business requirements and technical requirements. Managed development team by working with them to review business needs and monitor progress based on project schedule.

Identified conflicting system integration issues of a moderate to complex nature and recommend alternative solutions

Developed business and technical requirements, business design documentation, functional specifications, and client documentations

Participated in application testing through developing, coordinating, and implementing test plans and test scripts

Reliably translated and executed many of internal data reports utilized by leadership to perform audits, provide customer communications and forecast trends

Coordinated within production environment throughout all departments

Trained end-users in the new functionality by both presentations and documentation.

Designed and created complicated SQL queries for production support data analysis.

Prepared status reports and conducted meetings reflecting project progress

DST OUTPUT, INC., 2600 SW Blvd Kansas City, MO 816-***-****

Kansas City, MO

Project Lead/ Business Analyst:

Coordinated within multiple departments during project development life cycles

Account Mgr duties which included communication, presentations of our services, with mockups.

Developed and documented process and procedures

Documented client specific business and technical requirements

Authenticated presentations to demonstrate benefits

Proved and published marketing trend information

Developed training curriculum and training manuals for clients

1992 -1998

Intellimail – Lenexa, KS

Project Manager

Managed business and technical projects

Managed 6 project teams

Developed and assisted the projects teams and ensure the following project required documentations were complete, concise, and met the requirements of client: Scope, Business and IT requirements, timeline, issue list, postmortem, flowcharts, process flow, quality recommendations

Worked closely with the project management office, sales team, IT, and production

Created layouts for printing and imagining mediums

Developed functional layouts on the how the project needed to run through various equipment in production

Education and Certifications

USM 1985 – 1989 Business Management

Certified Six Sigma PMP

Systematically Development Life Cycle certified (SDLC)

Certified Microsoft Suite of tools

Certified Project Management tools

Trainer Certified

Contact this candidate