Accounting Service Representative
Resume:
VENITA R CALLOWAY
Ashdown, Arkansas 71822
***************@*****.***
Education
Presently working on Bachelor's of Arts Degree in Accounting at TCCD and UTA. Expected completion date is August 2021.
Work History
TAVORNS' TAX ACCOUNTING SERVICE
CEO/ Owner
December 12, 2013- Present
● Analyzing and evaluating cases where screening or resolution of requests for benefits has been delayed and informing inquirers verbally or in writing of problems encountered and action required.
● Performing complex office automation duties requiring different approaches and methods from one assignment to another.
● Tax preparation (individuals/businesses)/Handled Customer Complaints.
● Compiled a weekly status of funds report for the comptroller and finance department that identified improper transactions, duplicate charges, and contract changes, and took corrective actions expeditiously as deemed necessary.
● Retrieving information from other software systems (erg., databases, spreadsheets, graphics, and word processing) for inclusion in reports and publications.
● Reviewing and screening applications for benefits to ensure validity of documentation submitted.
● Experience of organizational regulations and operating procedures together with skill in applying fact-finding.
● Analytical techniques to gather clear cut truthful confirmation of managerial waste and abuse, or agreement with regulations.
● Experience of organization principles, organizational theory and techniques of analysis and evaluation.
AAFES
Accounting Technician
04/2009 - 11/2013
● Performed a variety of routine clerical/accounting functions in accordance with standard procedures in General Accounting,Accounts Payable and Accounts Receivable functions.
● Posted information and balanced General or Subsidiary Ledgers I also processed payments and complied segments of monthly closing, and annual reports.
● As a Customer Service Representative I responded to Customer and Vendor inquires relating to the AAFES Credit Card Program.
● Researched various on-line computer systems I provided immediate response to customers in a professional and courteous fashion. Robert G Burden, CPA
Accountant
11/2007 - 02/ 2008
● Prepared corporate tax returns (1120, 1120S,1065) and individual tax returns. Performed monthly accounting for approximately sixty accounts, reconciled bank statements, general ledgers and payrolls.
INTERNAL REVENUE SERVICE
Revenue Officer/ Tax Accounting Technician
10/1980 - 11/2006
● As a Revenue Officer I had the responsibility of collecting delinquent accounts and securing delinquent tax returns within the guidelines and procedures outlined in the Internal Revenue Manual. I met with taxpayers and or their representatives in different environments such as the business location, residence or office as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns.
● Provided guidance and service to taxpayers whose principal sources of income are derived from salary, wages or small business enterprises and assisted them toward a positive course of action to resolve tax issues.
● Performed credit analysis and recommended filing and release of Federal tax liens and levies, also investigated applications for discharge of property from the effects of the tax lien.
● Analyzed financial statements that included balance sheets,income statements and profit and loss statements.
● Identified potential employment tax examination situations and made appropriate referrals; prepared waivers to extend statutes; prepared adjustments and resolved account discrepancies and responded to taxpayer and or practitioner requests.
● As a Revenue Officer I had the responsibility of collecting delinquent accounts and securing delinquent tax returns within the guidelines and procedures outlined in the Internal Revenue Manual.
● Met with taxpayers and or their representatives in different environments such as the business location,residence
Skills and Experience
General Accounting, IRS Compliance,Monthly/Annual Statements and Reporting, General and Subsidiary Ledgers,Corporate and Individual Tax,Credit Analysis,Client Education, Reconciliation,Tax Preparation, Accounts,Payable/Receivable,Multi-Company Payroll, Corporate Auditing,Financial Solutions
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