DIVYA TANWAR
Calgary, AB T*J 0M1
E-mail: adayft@r.postjobfree.com
Mobile: +1-825-***-****
PROFILE
A motivated individual who is looking to utilize HR background with strong analytical, problem solving and communication skills in highly client focused and strategic roles. Reliable, ambitious, trustworthy, numerate and meticulous individual capable of achieving objectives. Able to work on own initiative or as part of a team and can deal with administrative duties competently.
EMPLOYMENT
December 2014 –September 2019 Call 4 Solution (INDIA)
Human Resources Officer
Responsibilities included
Maintaining the work structure by updating job requirements and job descriptions for all positions.
Maintaining organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
Preparing employees for assignments by establishing and conducting orientation and training programs.
Maintaining a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
Ensuring planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
Conducting investigations; maintaining records; representing the organization at hearings.
Maintaining human resource staff by recruiting, selecting, orienting, and training employees.
June2011- November2013 DIXONS RETAIL PLC (UNITED KINGDOM)
Business sales Advisor
Responsibilities include:
Selling electronic goods and providing best services to the business customers
Administrative duties
Managing team of 20 sales representatives
Conducting performance reviews, setting individual sales target and monitoring progress against these.
Creating schemes and training new representatives
Dealing with customers complaints and queries
Handling financial transactions along with banking procedures
QUALIFICATIONS:
2010-2012: Holborn College, London (University of Wales)
Masters Of Business Administration (Major: Finance, Minor: HR) (MBA)
2006-2009: Gian Jyoti Institute of Management and Technology, India
Bachelors in Business Administration (BBA)
2002-2006: DAV Public School, India
High School: Achieved A Levels and CBSE Board programme
AWARDS AND ACHIEVEMENTS
2001-2002 Sports Captain
2002-2006 School discipline captain
2005 Inter School Dance Competition- First Position
2004 Inter School Debate Competition – First Position
2004 Inter School Group Quiz Competition – First Position
Skills and Interests
IT: Microsoft Office, Adobe Photoshop, Microsoft Excel
Passionate about travelling, music and Dance
Sports: Table Tennis
Read fiction books, socialising, Movies/documentaries
Personality traits
Strong leadership, motivational skills and performance evaluation
Ability to handle pressure
Remarkable analytical, logical skills
Excellent in communication in written and verbal both
Team handling skills
Quick decision maker
Languages:
English
Hindi
Punjabi
REFERENCES:
Available upon request