Customer Service Medical Billing

Velora Black

*** ** *** ******* ****

Hallandale Beach, Fl 33009

Email: ********@*****.***

Mobile: 858-***-****

Introduction

I’m a Certified Personal Nutritionist with 3 years experience working to improve patients nutritional health needs. Presently, I’ve added Patient Care Technician, Behavioral Health Technician, Med Tech, Phlebotomy, Basic EKG/ECG, CPR/AED/First-Aid and Bloodborne Pathogens certified. Supported with over 25 years of customer service, sales, office skills and 21 years working with emotionally challenged, Autistic, At-risk teens, Homeless women and children, and Female/Male prisoner society reinstatement. Currently, I’m working as a Customer Service Representive and a Store Merchandiser for several stores.

Ability Summary

Experience in recognizing and locating veins, Phlebotomy equipment, collection techniques, patient preparation and after care, safety and compliance, infection control, EKG/ECG placement and monitoring, performing various office duties in an office environment, laboratory, medical office or hospital.

IEP Liason and Homeschooling skills 2nd thru 12th grades.

Licenses & Certificates

05/2019 Hollywood Career Institute Hollywood, FL Patient Care Technician

09/2018 Hollywood Career Institute Hollywood, FL Med Tech Certificate #50-16972

09/2018 Hollywood Career Institute Hollywood, FL Behavioral Health Technician

08/2018 Center for Career Training Hollywood, FL Basic EKG Technician

08/2018 Center for Career Training Hollywood, FL Certified Phlebotomist

06/2015 Shaw Academy San Diego, CA Certified In Personal Nutrition

Education & Training

09/2018 Department of Children and Families Certification of Completion for HIPAA, Florida

08/1997 Fashion Careers College San Diego, CA AA Degree in Fashion Merchandising

08/1990 International Fine Arts College Miami, FL Fashion Merchandising (Transfered Credits)

05/1990 Pascagoula High School Pascagoula, MS High School Diploma General Education

Employment History

Way2Go Nutrition (Nutritional Director) 2015-2018

• Advising about special diets

• Medical Billing/Patient records

• Meal Delivery/Meal preparation

• Healthy Eating/Diet/Vitamin Advisory

• Studying how diet affects metabolism

• Providing health advice and promoting healthy eating

• Investigating the relationship between genes and nutrients

• Educating health professionals and the public about nutrition

• Researching how the body's functions are affected by nutrient supply

• Examining the process of nourishment and the association between diet, disease and health

• Working as part of a multidisciplinary team/supporting the work of other health care professionals

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