Ilanna S. Mandel, MA

P. 416-***-****

E. adaycr@r.postjobfree.com

MEET ILANNA: Ilanna S. Mandel is a savvy, innovative instructional designer. She brings a high degree of skill and creativity to each of her endeavors. Her passion, enthusiasm and dedication inspire clients to work with her on multiple projects. Ilanna is equally adept in the development of synchronous and asynchronous learning, working remotely, and providing all clients with a high degree of project support. She is adept at using ADDIE and Bloom’s Taxonomy as part of the design process.

EDUCATION

• M.A. in Education, University of California, Berkeley

• Honours B.A. in Education/Sociology, York University

• 200 hours of post-graduate CE in clinical counseling

INSTRUCTIONAL DESIGN

For each of the listed projects the following tasks were performed:

Storyboarding Course design Tests & Quizzes

Set Learning Objectives Designed all instructional materials

Designed all interactivity Worked with Subject Matter Experts

• Instructional Designer – Health Coach Certification Course, Pamela Schultz-Operation Go Raw – March 2019 - Present

Designed a 3-part eLearning/interactive course for the training and certification of Health Coaches. Defined the learning objectives, designed all interactivity, incorporated principles of ADDIE and Bloom’s Taxonomy, researched content, produced materials for online learning, aligned the design of the course for certification standards and incorporated all revisions and edits. Currently completing this program.

• Instructional Designer – Leadership & Empowerment for Canji International – February 2019 to March 2019

Designed a manual for leadership and skills management for a non-profit organization.

• Instructional Designer – College Prep Materials and Home Inspector Certification courses – October 2017 - February 2019

Wrote continuing education courses for regulations in home inspection services. 10,000 questions for a question and answer bank in Math, Science, Writing, and Reading. A SAT and ACT prep booklet along with interactive presentations for both.

• Instructional Designer – Continuing Education - January - October 2017

Wrote CME’s for MedCreds Education LLC – A Guide to Understanding Spinal Injuries, A Guide to Understanding Hip Replacement Surgical Techniques, A Guide to Understanding Neuroleptic Malignant Syndrome, & A guide to Multiple Sclerosis.

• Instructional Designer – Sober Systems – November 2016

Wrote CME’s for recovery coaches on ethics and the practice of addiction counseling

• Instructional Designer – Private Client – Upwork.com – October 2016

Researched and designed 3 modules on Domestic Violence

• Instructional Designer – Private Client – Upwork.com – July - September 2016

Researched and wrote a 10-module Course on Post-Traumatic Stress Disorder and a 10-module course on Understanding Cerebral Palsy

• Instructional Designer – Private Client – Upwork.com – June - July 2016

Researched and wrote 7 interactive modules on Coaching and Leadership for Financial Managers

• Instructional Designer – www.pavonix.com – April 2016

Wrote 7 video scripts for educational training directed at young professionals in early stages of career development

• Instructional Designer – Sober Systems – March 2016

Wrote CME’s for recovery coaches on sober living residences.

• Instructional Designer – Elite Continuing Education – February 2016

Designed 4 hours of continuing education for salon care professionals. Edited a 4-hour course on Massage Therapy.

• Instructional Designer – MATT - 2015

A Course on DACA – Deferred Action for Childhood Arrivals (U.S. legislation). Designed in Articulate Storyline2. http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/sto_1b4efr0ah1tm4uio149d1ejd1qa79/story.html

• Instructional Designer - Sober Systems – 2014-15

Wrote CME’s for recovery coaches on a wide range of topics including: Determinants of social development, Ethics in recovery coaching, Working with HIPPA, Case management and Client empowerment.

• Instructional Designer – Private Client, Lisa Cypers-Kamen - 2014-15

Designed a wide range of e-learning and marketing materials on mental health issues. Provided ghost-writing services for the e-book – “Radical Love”.

• Instructional Designer – Work Life Resources, 2014-15

Wrote continuing education courses for Vocational Rehabilitation Counselors on: Techniques for active listening, Self-Empowerment, Characteristics of good communications, Successful networking, Building a support system, Suicide prevention, Coping with suicidal family members, and Creating life-saving strategies for clients and non-verbal communications. All designed in PowerPoint.

• Instructional Designer – Robert Cassidy Seminars, 2014

Continuing Medical Education: A course in ethics for social workers, psychologists, and mental health counsellors.

• Instructional Designer – Aztec Software, 2014

Several courses in developing key literacy skills to prepare for high school completion certificate. All designed in PowerPoint.

• Instructional Designer – FYI Online Learning, 2013-14

The design of 90 e-learning modules – 44 STEM e-learning modules. Completed storyboarding, animations, videos, quizzes, tests, and interactive assessments in three subject areas – The Practice of Social Work, The Fundamentals of Engineering, and Natural Resource Systems.

• Instructional Designer – Yukon College, 2013

An e-learning program in First Nations Community Services Administration.

• Instructional Designer –Apass Education, 2013

Continuing Education for social workers, engineers and mental health counsellors – 180 online modules in mental health counselling – storyboarding, content, quizzes and interactive assessments.

• Instructional Designer – Keyano College, Alberta, 2012-13

The Leadership in Action Certificate Program – Certificate level training for business managers.

http://www.keyano.ca/ContinuingEducation/ProfessionalCertificatesDesignations/StrategicLeadershipinAction

• Instructional Designer - Government of Canada/Government of Ontario, 2010-11

The Orientation to Ontario Project for Citizenship and Immigration Canada. Designed a cohesive, practical e-learning course on positive strategies for settlement in Canada. All designed in PowerPoint.

• Instructional Designer – Healthport (Portland), 2010

The Be Fit Kids E-learning Program for HealthPort. An online program to address issues related to adolescent obesity, nutrition and fitness.

• Program Coordinator - American Liver Foundation, Los Angeles, 2006-09

Designed and delivered a series of workshops in “Social Services Leadership and Management in Working with Clients who have HIV/AIDS and Hepatitis C. for a wide range of social service and healthcare professionals in LA County. Wrote a comprehensive 60-page Training Guide to harm reduction services in LA County for agencies and professional service workers.

• Instructional Designer – Multi-Agency Project, Vancouver, 2005

I worked on a three-month healthcare design project on behalf of five agencies in Vancouver: the Canadian Cancer Society, the BC Heart and Stroke Foundation, the Epilepsy Society, the Diabetes Association, and the B.C. Cancer Agency. My role was to design an interactive eLearning program for distant learners on the benefits of being a volunteer with a healthcare agency.

• Program Coordinator - Counsellor Training Institute, Vancouver, 2003-05

Design and development of the Senior Counsellor Internship Program – development of all principles and requirements, extensive networking with 45 agencies in BC and Ontario. Produced a Training Guide to the Establishment of a Professional Counselling Practice.

• Clinical Counselor – Private Practice – 1990-2003

Working with a wide range of individuals coping with addiction issues in Toronto, Canada. Focus: Cognitive behavioral therapy and Person-centered counseling.

CLIENT LIST

AIDS Project L.A.

American Liver Foundation

APASS Education

Aztec Software

B.C. Cancer Agency

Canadian Cancer Society

Center for Integrated Management, Florida

College Prep

Counselling Foundation of Canada

Diabetes Association

Elite Continuing Education

Epilepsy Society

FYI Online Learning

Government of Canada

Government of Ontario

Harm Reduction Coalition, California

Healthport, Portland

Heart & Stroke Foundation

Keyano College, Alberta

Lisa Cypers-Kamen, Psychotherapist

MATT – Maestro en Casa

Med Creds LLC

Method Yoga

Metropolitan Community College, B.C.

Minority AIDS Project, L.A.

Multiple Sclerosis Society

Robert Cassidy Seminars

Q Mediator (Netherlands)

Sober Systems

Toronto Board of Education

UBSC Consulting, Toronto

York University

Yukon College

References Upon Request

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