Customer Service Teacher
Resume:
Dailena D. Whitaker
*** ****** *****, ***********, ** 19320
***************@*****.***
Objective: Experienced and accomplished professional with ten years of experience in the Human Services field, looking to utilize my customer service skills and background into an entry-level administrative position working for a company performing general administrative and clerical duties.
Skills
Able to work independently or as part of a group
Organizational skills
Effective Interpersonal (verbal and written) communication
Time Management
Work Experience
Home and Community Services, Downingtown PA
Personal Care Assistant /Special Education 08/2009- Present
Providing one on one assistance to students to maintain appropriate and equitable participation in the school setting.
Performs clerical activities, including recording services rendered to student/client, filing records and answering telephones.
Providing instructional, behavioral, or physical assistance to students individually or in small groups at the direction of the teacher to reinforce and follow up instruction.
Assisting in the implementation of therapy programs developed by a speech and language pathologist, occupational therapists, physical therapists, and other support staff.
Adapting to the student’s mode of communication as necessary for instructional purposes. Such as non-verbal, verbal, and visual forms of communication.
Creative Kids Learning Experience Downingtown, PA 9/2005-8/2009
Pre-K Teacher
Pre-Kindergarten teacher instruct the children from ages 2 to 5.
Provided young children with learning foundations in basic subjects like learning letters and numbers.
Used individual and group activities to help students begin the learning process through activities, like group reading and various exercises, such as collecting objects, and distinguishing shapes and colors.
Created lesson plans.
Education
Lincoln University; Lincoln University, Pa 2003-2005
Education
Ashford University
Business Administration (Pursuing) 2018 – Present
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