Waitress

PERSONAL DETAILS SURNAME: Mwangi

NAMES :Nancy wambui

DATE OF BIRTH :23/5/1994

TEL. NO : 77096713

EMAIL ADDRESS : ************@******.*** NATIONALITY : Kenyan

GENDER : female

MARITAL STATUS : single LANGUAGES : Swahili / English

PERSONAL PROFILE

• Results, service minded and detail oriented. • Well-organised and self-motivated.

• Good communication and interpersonal skills.

Flexible and able to cope and relate with people of different Characters

CAREER OBJECTIVES

To obtain a position that will enable me to use my educational background and ability to work well with people as I gain knowledge and upgrade my skills to the best to meet the consumer’s requirement and satisfaction while at the same time adding value to the organisation.

EDUCATION BACKGROUND 2013 July - 2014 July

The Technical university of Kenya.

( certificate in procurement and supply chain management)

February 2013- July 2013

Unity college of professionals studies Diploma in computer studies

2009 -2012

St Mary’s Mwea girls secondary school

( certificate of secondary education)

2001 -2008

Kariobangi north primary school

( Kenya certificate of primary education )

HOBBIES

Hobbies

• Socialization and Exploration

• Reading business journals novels

• Travelling And cooking

• Being involved in physical activities.

WORK EXPERIENCE

kempinski special recognition award (2019 July) • for exceptional performance to the department

(recreation) achieving high revenue

• June-July 2019. Special star award for excellent performance in guest engagement.uptodate

Po si t i o n : waitress Dutiesandresponsibilities

Provide excellent customer service to everyone who visits your restaurant.

Assist diners with ordering by answering menu questions or making recommendations upon request. Take accurate food and drink orders using a POS system and communicate order details to the kitchen staff as needed.

Inform guests about restaurant customer loyalty program, or any other specials and promotions. Up-sell any additional products when appropriate. Serve food and drink orders to guests.

Present and pour wine selections with the appropriate stemware. Stay up to date on any menu changes and daily specials.

Check in with diner’s to make sure they are enjoying their meals and correct any problems.

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