FIX CLIENT INTEGRATION SPECIALIST
Technical Proficiency in High Volume Electronic Financial Markets
Client Onboarding, QA Testing, Technology Support, FIX Solutions
Finance technology professional with a significant background in FIX Onboarding, deployment and QA Testing for clients and vendors of electronic trading systems. Proven track record of effective client communication combined with proven expertise in financial technology supporting high volume trading operations. Demonstrated productivity in both team-based and self-managed projects; committed to maintaining up-to-date industry knowledge and information technology skills in financial services. Demonstrated multi-tasking capability in fast-paced, high volume trading environments. Experienced working with Buy-side and Inter-Dealer Broker clients in building relationships and onboarding of FIX-based trading, market data and STP solutions.
Technical Proficiency:
FIX Protocol
UNIX / Linux
QA Testing
Client Configuration and testing
Windows Server
Network Configuration
MS Office Suite
PROFESSIONAL EXPERIENCE
Application Support Analyst Raptor Trading Columbia, MD 2016-Present
Conduct research, perform analysis on inquiries and formulated resolutions on trade issues by FIX Logs.
Speaking with development and Onboarding teams if needed to resolve an issue.
Work on Project. (ex. Updating spreadsheet with new IP’s, Port, Target, and Sender CompId’s)
Troubleshoot Connectivity Issues.
QA Testing and create test scripts
Act as liaison, facilitating communication between clients, ECNs, clearing venues, connectivity providers and all relevant third parties.
Technical Account Manager State Street Global Markets, New York, NY 2010-2014
Senior member of the eExchange Client Integration team, providing client and onboarding support for multi-asset trading platforms such as Currenex, FXConnect, GovEx, Eris and SwapEx.
Responsible for end-to-end onboarding of high profile institutional clients into multi asset class ECN’s across several trading models such as Central Limit Order Book, RFQ and volumetric auctions.
Highly effective in analyzing, researching and providing solutions for market data, trading and STP post-trade issues arising from operations or onboarding of FX, Treasuries and IRS asset classes by reviewing and parsing unstructured text log files or XML output from transactional activities.
QA Testing and create test scripts
Act as liaison, facilitating communication between clients, ECNs, clearing venues, connectivity providers and all relevant third parties.
Application Support Analyst Aqua Equities, New York, NY 2008-2009
Provided exceptional performance in delivering professional service including FIX development and testing for clients / vendors; instrumental in the maintenance of open communication with developers
Conducted research, performed analysis on inquiries, and formulated resolutions on trade issues by researching FIX log files and ensuring data integrity
Performed liaison duties between clients, network / OMS vendors, and service bureaus
Application Support Analyst American Stock Exchange, New York, NY 2007-2008
Managed and monitored Support Option trading proprietary applications as well as connectivity for both internally and externally to the Ante Options trading application
Executed research and analysis of specialist and market makers inquiries to resolve trade issues
Played a significant role in resolving issues concerning FIX connectivity by ensuring clients would be able to establish connection and meet required FIX specifications
Fix Analyst UBS Investment Bank, Stamford, CT 2004-2007
Provided support to FIX client base of more than 600 companies and ensured connectivity though effective troubleshooting of network, application, and trade-related issues
Led efforts toward the successful implementation and maintenance of client connections of inbound order flow for US and foreign equities
Collaborated with the Development Team in determining and negotiating system enhancements and implementation requirements
Client Connectivity Specialist Bloomberg L.P., New York, NY 2000-2004
Spearheaded and coordinated configurations of internal routing to external destinations including NYSE, AMEX, NASDAQ, and major ECNs
Worked closely with multiple ECNs, market makers, clearing firms, and client trading desks to resolve trading issues and data integrity questions
Acquired hands-on experience on real-time trading systems as well as connected applications for trading and marketing data including Brass, Triad, and NYFIX
Consultant (Support / Overnight Support Analyst) Merrill Lynch, New York, NY 1993-2000
Assist in tracking and troubleshooting batch file feeds on Data General, Sun, and Mainframe Servers
Worked collaboratively with other internal Merrill Lynch support areas, Bloomberg L.P. console room, and developers to identify and resolve overnight production issues
Supervised monitoring of business critical functions and server availability
EDUCATION
Selected Coursework toward Bachelor of Science in Computer Science
Nassau Community College, Garden City, NY