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North Pole, AK

aday0k@r.postjobfree.com

925-***-****

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Operations management

Profit & loss analysis

Personnel management

Staffing & recruiting

Event planning & organizing

Interpersonal communication

Labor management

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Las Positas College

Liberal Arts &

General Education Courses

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STARBUCKS COFFEE COMPANY LIVERMORE, CA

AUGUST 2015 - APRIL 2019

Provided superior management at the highest profile store in Northern California

Supervised & established a positive working

environment for a staff of approximately 45 partners Managed retail operations at a store that generated

$3.5 million in gross profits annually

Set & exceeded daily, weekly, & quarterly sales goals based on store performance analyses

Planned & implemented several ongoing company-

wide training for new & existing employees

Maintained high productivity using system forecast tools & knowledge of store-specific retail trends

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STARBUCKS COFFEE COMPANY LIVERMORE, CA

FEBRUARY 2013 - AUGUST 2015

Exemplified for staff legendary customer service by connecting with customers on a personal level

Maintained a calm demeanor during periods of high

volume to maintain operational excellence

Monitored partner attendance & punctuality

Anticipated customer & store needs by constantly

evaluating environment

Provided feedback to partners on shift to ensure

operational excellence

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STARBUCKS COFFEE COMPANY LIVERMORE, CA

APRIL 2012 - FEBRUARY 2013

Delivered legendary customer service

Maintained a clean & food-safe work environment

Established meaningful connections with customers

to build a loyal clientele

Created handcrafted beverages that met Starbucks

quality standards

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Food Safety Manager

Starbucks Coffee Master

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