Customer Service Manager

CURRICULUM VITAE

PERSONAL DETAILS

Name: TAMUNANG PADDY NELSON

Nationality: Cameroonian

Sex: Male

Marital status: single

Address: Suntrust Treetop Villas, Conorodo, Manaluyoung. Telephone numbers: +63-947*******

Email: adaxzn@r.postjobfree.com

SUMMARY

Customer Service Officer with an extensive experience in sales and the customer service environment; which includes generating new prospects, training existing customers, troubleshooting technical problems and managing/tracking returns. Organized, critical thinker, Creative, good communicator, thrives in pressure, excellent writing skills, notable positive rapport with customers, fearless in asking for a sale.

ADDITIONAL SKILLS

INSTITUTION CIERTIFICATE OBTAINED YEAR

Auto Ecole Equatoriale Bonamoussadi Holder of a Driver’s License Category B 2018/2019 OTHERS

Computer Literacy

Proficient in Microsoft Word, Excel, PowerPoint, Access, Internet, Quick Learning Ability.

Multi-task and Communicate Clearly and Effectively. Problem Solving and Customer Relations.

Experience in installing software applications, hardware installations and configurations.

Adapt in any environment of working conditions and fine it easy to work in a team WORK EXPERIENCES

Customer Service Officer

Itkamer (A software development company).- April 2015 - June 2015

Design logos for itkamer and worked with the team in charge of developing websites to proved and easy access to the customer’s web site

worked at the customer service department to help customers solve their problems and to show them how to use our different products.

Providing excellent quality customer service and other duties as assigned .

Attending regularly scheduled video conferences for team meetings and one on one coaching . Customer Service Officer

HAPPIREAL ESTATES (A real estate company) - June 2017 – October 2018

worked at the customer service department, Assist customers by showing and helping them choice their rooms and to do their payments.

Listening to the customers problems and providing them with solution Customer Service Officer

LOGA SOFTWARE CORPORATION CAMEROON SARL (A software development company) - June 2019 – September 2019

design logos for Loga-Soft and update their website, putting new products and different updates for the company online.

Providing excellent quality customer service and other duties as assigned.

Maintaining the concentration and focus in order to meet with the customer demands.

participate in the training of customers on how to use the company’s different products. EDUCATIONAL BACKGROUND

SCHOOL ATTENDED CIERTIFICATE OBTAINED DATE/YEAR

Holder of a Tchadian BAC C

2012/2013

Landmark University College school of

media design and information technology

Buea

Preparing for the Higher National

Diploma in Industrail Software Engineering

2014/2015,

2015/2016

2016/2017

INSTITUT SUPERIEUR DE TECHNOLOGIE

ADVANCEE ET DE MANAGEMENT

Douala, Cameroon

Higher Nation Diploma (HND) in Software

Engineering and Computing

2018 /2019

REFREE

Mr. Stanley Mangue : General Manager of itkamer Cameroon. ( WWW.itkamer.com )

Mr. Tamunang Tah Moses: General Manager of Loga Software corp ( adaxzn@r.postjobfree.com )

Mr. Ewala Rawlings: Accountant of Happicam Company limited. ( adaxzn@r.postjobfree.com ) HOBIES

Football

Video games

Research on the internet

LANGUAGE

English

French

OBJECTIVE

I am an adult male of sound mind and body seeking opportunities where I can fully use my skills for the success and growth of the organization, I am willing and ready to travel, live and work in any country where my services will be needed.

Contact this candidate