RENIEL GONZALES DEL MUNDO
** ********* **., *. **** Ext., Hulong-Duhat, Malabon City
+639*********/3516311
***.*********@*****.***
Professional Summary
Seasoned Manager offering focused leadership to drive sales and profitability in highly competitive markets. Skilled in Business and People management and consistently achieve performance goals through enthusiasm, tenacity and initiative, which complement knowledge / expertise in
-Team Building
-Training
-Forecasting, Purchasing, and Inventory Management
-Quality Control (FSC)
-Financial Statement
-Profit Management
-Work Environment Safety Management
-Guest Relationship
-Standard Policies Implementation
-Continuous Growth and Improvement
Work Experience
Senior Sales Supervisor October 2016 to Present
Abenson Ventures Inc. (Abenson)
-ensure that the store maintains its profitability and also achieve set target & goals
-maintain relationship with our existing corporate accounts and build relationship & connection with new ones
-formulate & implement marketing initiatives
-consistently monitors and coach sales associates to achieve their individual targets and continuous growth
-handles complaint & resolve it in a timely manner
-develop newly hired sales officers & associates and brings out the most of their potentials
-maintain the up-keep of the store, monitor & ensure that standard administrative & operational procedures were being done, manage inventory supply & movement, coordinate with different departments with the goal of achieving the best of our customer service. Area Manager February 2015 to April 2016
New Filipino Adobos Inc. (Adobo Connection/Chopstop/Sisig Society)
-managed 3 concepts Adobo Connection, Chopstop, Sisig Society
-facilitated the opening of Sisig Society's first store at Eastwood, Quezon City
-improved system design, standardization and development of new items of Chopstop and Sisig Society
-continuously develop managers to reach their full potentials and also ensure progress of staffs through promotion
-help stores to increase sales, improve and maintained food and labor cost
-ensures stores operates within our set of standards and at the same time maintains and increases its profitability
-balance the relationship between franchisees and franchise owner Restaurant Manager February 2014 to February 2015
Assistant Restaurant Manager July 2013 to February 2014 New Filipino Adobos Inc. (Chopstop)
-facilitated in the opening of Chopstop's first store at Valero st., Makati City
-lead the opening team
-stabilized operations of newly opened stores and help managers in maintaining and improving monthly performance
-assisted operations manager and area manager in improving system design, standardization and development of new menu items
-trained and developed pioneering team of Chopstop and Sisig Society
-trainer of newly hired managers
Store Manager April 2012 to June 2013
Shift Manager July 2011 to April 2012
Management Trainee March 2011 to July 2011
ArmyNavy Burger+Burrito - Jupiter St., Makati City
-ensures that the interior and exterior set-up was maintained in adherence with the company's standard
-maintains and encourages "ownership mentality"
-resolving problems by determining the optimal solution
-management of over-all store operational matters that includes purchasing, human resource, fsc standards, store administrative duties, inventories, and also housekeeping
-manage store revenue including cash handling and deposit reconciliation and delivery of deposits to bank.
-provide exceptional customer service and ensure that the team also provide the same kind of service
-communicates targets and provide ways in meeting them
-strengthens my ability being a leader
-enhances my problem analysis/solving and decision making processes
-improves my supervisory skills
Quality Control September 2010 to February 2011
Conti’s Pastry Shop and Restaurant - Mindanao Ave., Trinoma, Quezon City
-the one that ensures the quality of the food being dispatched.
-monitors the time line of the food being prepared.
-responsible for the proper communication and coordination between the kitchen to the dining department, sales department and take-out nook, vice versa
-enhanced my multitasking capabilities
-gained initiative and the capacity to work without supervision
-strengthens my ability to be a good team player and at the same time be a good team leader as well
EDUCATION
TERTIARY
BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT Polytechnic University of the Philippines
2006 - 2010
SECONDARY
Colegio de San Pascual Baylon
2002 - 2006
PRIMARY
St. James Academy
1996 – 2002
CHARACTER REFERENCE
Jennelyn Yang-Villaceran
International Senior Operations Manager
M.E. Sicat Investment & Consulting PTE LTD. (Adobo Connection, Chopstop & Sisig Society) Prudential Tower 19-08, 30 Cecil St., Singapore
Erick Lalaguna
Business Development Officer
Mister Donut
80-82 Ramcar Building, Roces Ave., Diliman, Quezon City
Jonathan Buenafe
Operations Support Manager
Ramada Manila
Paradigma International Inc.
Ongpin St., Binondo, Manila, 1006 Metro Manila
Kris Mariel Tandingan
Restaurant Manager
Rack’s
Cavallino Inc
AFP RSVS Park, KM. 12 East Service Road, Taguig City, Metro Manila