Bernard A. Domingo
F&B Shift Supervisor
Address:
Mahboula Block 2 Street 221
Building 107- Al Ahmadi
State of Kuwait
Contact:
+965 - 66439717
Email:
**************@*****.***
Languages:
English – Conversational
(Reading, Writing &
Speaking)
Arabic – Conversational
(Speaking)
Job Applied for:
*Shift Restaurant Supervisor
*Asst. Restaurant Manager
Education Attainment:
Tertiary:
Cagayan de Oro College,
Phil
B.S. in Hotel & Restaurant
Management – March 2008
Secondary:
Western Bicutan, Taguig, Phil
Morning Glory Christian
Academy – March 2004
Career Profile:
Food & beverage management team, efficient personable and dependable shift supervisor with 10+ years experienced in fast and quick serve environments. Versed in planning daily operations, staff- scheduling, orderings and inventory management. Organized and detail-oriented with a high performing nature.
Objectives:
Seeking a job that fits to my qualification and work experienced.
Seeking a career where professional experience and expertise will be regarded as a wealth of an organization.
To work in an organization/company of innovative & progressive ideas.
To uphold the goals and values of an organization/company.
To be part of dedicated team – professional and
organizational aim for growth and success.
Professional Experience:
Al – Yaqout Group
Shuwaikh – Block 1 Street 6 Building 40
PO Box 206, 13003 Safat – State of Kuwait
Shift Supervisor: (Kahve Dunyasi) – June 2017 up to present Ihsan Company (L.L.C.) – Miral Complex, Mangaf - State of Kuwait
Restaurant Supervisor: (Mr. Doner - Turkish Restaurant) January 2015 – May 2017
Responsible to supervise the daily shift by ensuring smooth operations.
Ensuring all opening and closing procedure and
duties are completed in daily basis.
Ensuring optimal store cleanliness, food safety and hygiene.
Ensuring details sales report intact and properly record.
Promote a positive atmosphere and to guarantee
each customer receives exceptional hospitality
service.
Attend to customers feedback and dealing
complaints.
KUWAIT AMERICAN FOODSTUFF COMPANY
Shuwaikh, Kuwait, State of Kuwait
Restaurant Supervisor: (POPEYES BRAND) May 2008 – April 2014
Bookkeeping and basic accounting.
Maintaining a safe and sterile work environment.
Ensuring a proper food preparation and handling.
Compliance with all food safety standards.
Supervising and leading the team in working a
cohesive environment.
Personal Information:
Date of Birth:
08 October 1986
Nationality:
Native Filipino
Religion:
Christianity
Visa Article:
Transferrable Article#18
Skills:
Computer Literate
Leadership
Time-Priority
Management
Problem Solving
Assertive Decision-
Making
Good
Communication
Team Involving
Customer Relation
Handling Customer
Complain
Organization and
Precision
Providing training to the newly hire employees.
Conducting follow up basic knowledge and training plan to team members & designated side duties
during non-busy hours.
Recognize and formally acknowledge outstanding
staff performance to boost company morale and
productivity.
Organize special events in the restaurant, including kid’s birthday parties, bulk orderings and unexpected on the spot events.
Conducting cross-trained best employees to ensure any workflow problem could be addressed quickly
through a shift in duties.
Managed workflow to maximize customer satisfaction and minimize waste.
Managed weekly, monthly and yearly inventory.
Ensuring all product availability for smooth operations.
Handling customer service request and resolve issues to total guest satisfaction.
Certificate & Awards:
Technical Education and Skills Development Authority TESDA Pateros - Manila, Philippines
Hotel & Restaurant Services - December 2006
Certificates of Recognition/Appreciation and Awards Seminars Attended:
LDS Employment Resource Services
-The Career Workshop
Food Safety and Sanitation Seminar
Handling Guests/Customer Relation
Character Reference:
Mr. Samer Hasrony – Business Manager @Kahve Dunyasi
Mr. Hilal Farhat – Former Brand Manager @Kahve Dunyasi
Mr. Umut Kilic – Area Supervisor @Kahve Dunyasi