Customer Service Office

CURRICULUM VITAE

PERSONAL DETAILS

Faustine Linda Guiamegne Kamdem

Beedi

Douala

Tel: 002***********

D.O.B. 1/09/1986 Bafoussam, Cameroon

Email: **********@*****.***

PERSONAL PROFILE

A confident and highly organized administrative professional with experience in office and retail environments, rapidly assimilating and learning processes applicable to in house operations, consistently impressing employers which has resulted in fast-track advancement.

Good knowledge of textile sector, able to operate textile operative within the production textile materials.

Core Skills

Office administration and procedures

Information management systems

Customer service

Dressmaking, fashion and textile sector

Time management and prioritization

Able to work accurately, work under pressurized conditions, to tight time frames

Phone, email and face to face conversation

Retail, money handling

A calm professional with a flexible and adaptable approach to work

Experienced in observing tact and discretion, for dealing with confidential information

Good team member

QUALIFICATIONS

French Baccalaureat A4

Lycee Nylon, Douala - Cameroon - Passed in June 2006

PROFESSIONAL EXPERIENCE

GIC-PAICC, Training in IT and Office software, Douala – Cameroon Feb 2008/Aug 2008

Learn both the basic and advance +features of Microsoft word, Excel, powerpoint, outlock and access.

Aug 2008 – May 2011 Customer Service Assistant - IT accessories retailer

Welcoming customers with a smile. Customer focused role, dealing with customer queries and questions (as well as the odd complaint), resolving issues and suggesting suitable alternatives, always making sure that customers leave with a good impression of the business.

Dressmaker Apprentice, Douala, Oct 2011 – date

Making individuals made to measure clothes.

Meeting clients to discuss their requirements and sketch ideas.

Assisting clients with style and fabric choice

Taking measurements and creating patterns by modifying an existing pattern or developing a new design

Working out how much fabric will be required and choosing trims

Producing mock-garments for fittings and adjustments

Cutting and stitching the garment

Adding extra trimmings and fastening

Using sewing machines and hand sewing techniques to make repairs, alterations, or the whole garment from start to finish.

Dyeing and finishing

Hobbies and Interests

Help local communities to work and live in peace without any prejudice.

I do require a work permit as I am applying from abroad.

Contact this candidate