Operations Supervisor, SafetyTraining, Audits, Injury/Accident Invest.

Frank Biggerstaff

West Jordan, UT 385-***-**** ***********@********.***

SAFETY MANAGER

Methodical and action-oriented safety operations professional with extensive public works sector experience, oversight of more than $3M in assets and equipment, and successful military intelligence leadership. Provide oversight and direction of division safety program, instruct other Supervisors on accident/injury reporting procedures and accident investigations. Develop, maintain, and review emergency response capacity, tools, guidelines, procedures, and resources. Guide, mentor, and support, including the development of well-defined roles and responsibilities and training on OSHA 1910-mandated subjects.

Safety Training Interpersonal Skills Customer Service Effective Communications Team Leadership & Training Cross-Functional Collaboration Time Management Incident Management

Professional Experience

Salt Lake City Public Services (Streets) Salt Lake City, UT 05/2014 to Present

Operations Supervisor – 05/2014 to Present

Direct 12-member asphalt maintenance and snow removal team; responsible for 900 miles of City streets.

Manage equipment assets valued at $3M-plus and maintain optimum operational status.

Augment safety program of 110 employees with 30 percent decrease in accidents and injuries; top Defensive Driving instructor, over 130 employees trained in 4 years.

Conduct safety audits, root cause analysis, accident and injury investigations for 5 years as Safety Lead.

Assess and schedule projects, employee shifts, hiring, manage timecards, train employees and track material, labor and equipment costs in Cartegraph software system.

Utilize interpersonal and customer service skills to communicate temporary impacts of City projects resulting in over 80% fewer resident and business complaints in 3 years.

Increased safety standards and training consistency in OSHA-1910, D.O.T. and City-mandated safety requirements to meet 100% of required training for 5 years.

Asphalt Equipment Operator II – 10/1998 to 05/2014

Utilized considerable knowledge of safety procedures and hazards related to construction, maintenance, conduct CDL pre-trip inspections and equipment operation.

Operated 10-wheel dump trucks, bobtails, graders, slurry trucks, Lee Boy paver/maintainer, Hotbox, tarpots, snowplows, oil tankers, front end loaders, and Asphalt Zipper (AZ 480).

Chief Intelligence Sergeant – Utah Army National Guard MSG/E-8 Lehi, UT 09/1990 to 09/2013

Guided operations for 35-member Intelligence detachment including logistics, administration, risk matrices, and accountability for assigned equipment valued at more than $2M.

Achieved successful capacity staffing and first-ever 100 percent occupational specialty qualification rate.

Created new standard for organizing over 500 security clearance files as Security Manager in 18 months.

Charged with Soldier training, professional development, evaluation and advising staff.

Utilized Microsoft Office programs to produce intelligence reports, policies, training plans and presentations.

Conducted over 65 quarterly Sensitive Items inventories during drills, exercises and three overseas combat deployments with no lost or damaged items.

Education, Training, Certifications, and Associations

Bachelor of Arts, Emergency and Disaster Management – American Public University System, expected 2020 (GPA: 3.7)

Diploma, Residential Building Construction – Salt Lake Community College, Salt Lake City, UT

FEMA Incident Management Courses – IS 100b- Introduction to Incident Command System IS 200b- ICS for Single Resources and Initial Action Incident IS 700a- National Incident Management System (NIMS) An Introduction IS 800b- National Response Framework, An Introduction ICS 300- Intermediate ICS for Expanding Incidents E/L/G/ 0191 Emergency Operations Center/Incident Command System Interface

Certifications

Class A CDL License with Tanker Endorsement

Forklift Certification

Department of Transportation Reasonable Suspicion Training

First Aid/CPR/AED Certification

OSHA-30 hour for General Industry

Associations – American Public Works Association (APWA) Utah Emergency Management Association (UEMA) UT Safety Council International Association of Emergency Managers (IAEM) Veterans of Foreign Wars (VFW)

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