Resume

EDI Analyst

Location:

Cleveland, OH

Salary:

65,000 - 70,000

Posted:

November 26, 2019

Contact this candidate

Resume:

Shannon McCarthy

440-***-**** (cell)

SUMMARY - SKILLS:

Over thirty years experience gathering business requirements, implementing technical solutions, and managing Electronic Data Interchange (EDI) projects to completion across multiple industries.

Ten year department team lead veteran excelling at: schedule planning, task delegation, client management, and both new team member and client systems training to guarantee client service satisfaction.

Forged lasting organizational relationships between internal business units and external partners while supervising contract projects for GM, Ford and Chrysler.

Exceptional focus and analytical ability; dedicated to continuous process improvement and prompt issue resolution.

Proactive learner, quick to adapt in dynamic work environments.

Customer service/satisfaction primary goal.

Receptionist/Office Administrator

PROFESSIONAL EXPERIENCE:

J.M. Smucker Co. – Contractor (Spherion)

Orrivlle, Ohio

EDI Team Contractor

July 2018 – Present

EDI Team member. Worked with Customer Service and EDI Team to process PO data and monitor errors. Alerted customer CSR group as to errors and resolution. Handle invoice errors and resubmissions.

Professional working relationship with Trading Partner EDI contacts to resolve issues and discuss updates.

Worked with Warehousing Team to process 944 transaction set. Correct item issues and process 944 data.

Updated transaction notes.

Promethean Software Services

Stow, Ohio

Electronic Data Interchange (EDI) Support Analyst

May 2016 – April 2018

Worked in support group to implement new Partnerships between clients and their customers while maintaining EDI Standards for transaction sets.

Tested and implemented both inbound and outbound transaction sets.

Updated client reporting systems.

Translated and mapped EDI transactions for all projects, including Retail, Manufacturing, Logistics and Warehousing.

Mace Security

Cleveland, Ohio

EDI – Customer Support Manager

2013 –2016

Translated and mapped EDI transactions for all projects, including Retail, Manufacturing, Logistics and Warehousing.

Utilized EDI technical experience to create implementation timelines and determine the software requirements to upgrade in-house ERP system.

Worked extensively with sales team for direct customer relationships.

Receptionist duties. Greeting all visitors.

1EDISOURCE

Solon, Ohio

Senior EDI Coordinator / Team Lead

2000 –2012

Directed a 5 member team for implementing needs of Web clients.

Authored and published updated system documentation to the collaborative intranet to assist in training of new team members.

Assisted in implementation of web portal projects by standardizing XML templates.

Translated and mapped EDI transactions for all projects, including Retail, Manufacturing, Logistics and Warehousing.

Worked with the Sales Department to assist in sales of the Web based software solution.

Scheduled and performed demonstrations of the Web based software and also discussed with prospective clients integration of translated data into their internal systems (ERP).

Extensive integration mapping using XML for both software integration and web form development.

Oracle PL/SQL translation for custom client integration.

E-Commerce experience via web for trading relationships with clients and their Vendors.

Skills

TWiki, Excel, GotoMeeting, GoldMine, Quickbooks, FTP, Oracle PL.SQL, SML, ANSI X12, EDIFACT, ASX, VAN Communications

Translation Software: EDI Complete, EDI/HQ – TM 1 EDI Source, Inc.

MAS 200/Sage, SPS Commerce

References:

Bernie Graney

Mace International / Buyer (Retired)

518-***-****

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