Safety Customer Service

Eileen J. Polinsky

**** ******* ******* **. 865-***-****

Knoxville, TN 37932 *******@*****.***

Objective

To obtain a rewarding position as a Flight Attendant with a dynamic airline where I can utilize my hospitality skills and be a valued member of a team.

Highlights

Customer Service Excellence

Great Communication Skills

CPR/First Aid/AED

Responsible and Efficient

Outstanding Team Member

Food & Beverage Inventory

Special Needs Assistance

Security Awareness

Flight/Crisis Procedures

Time Management

Pre-Flight Safety

Proficient in Microsoft Office

Volunteering

Personal Qualities

Resourceful team player who excels at building trusting relationships with patrons and colleagues

Highly organized and quick learning achiever who is responsible and learns quickly.

Volunteered many hours to various charities and non-profits including the Special Olympics, East Tennessee Children’s Hospital and Knoxville Arts Museum.

Experience

Flight Attendant October 2013-Present

Envoy Airlines/ American Eagle 972-***-****

4301 Regent Blvd. Irving, TX 75063

Responsible for the safety and personal comfort of airline passengers. Check the passenger safety equipment and make sure the cabins are stocked with adequate supplies. Greet passengers as they board, check their tickets, direct them to their seats, and help them with their coats and small luggage.

Demonstrate safety procedures. While airborne, check that safety belts are fastened when necessary; serve drinks, snacks, or precooked meals; distribute reading materials; and answer passengers' general questions.

Provide assistance during emergencies, from reassuring passengers to opening doors and helping passengers out of the aircraft safely.

Caregiver 11/2012-10/2013

Self-Employed 865-***-****

413 Sugarwood Drive Knoxville, TN 37922

Responsible for childcare( while on duty) and also for the housekeeping that pertains to the Mauer family.

Duties include clarifying childcare requirements: studying, food choices, medical conditions, personal habits, and restrictions.

Maintain a safe environment by allowing only authorized persons near children, record parent location, and remain vigilant of unusual.

Create a positive childcare climate by preparing various activities, playing games, avoiding conflict situations and nurturing self-esteem.

Flight Attendant 10/2011-10/2012

US Airways/Piedmont 410-***-****

5443 Airport Terminal Rd. Salisbury, MD 21804

Responsible for the safety and comfort of airline passengers.

Ensure all safety precautions are followed before and during travel.

Help any special needs passengers such as unaccompanied children, elderly and the disabled.

Greet passengers as they board, check tickets, direct them to their seats, and help with coats and small luggage.

Demonstrate safety procedures

Check that safety belts are fastened when necessary while airborne.

Distribute reading materials and answer general questions from passengers.

Provide assistance during emergencies, from reassuring passengers to opening of doors and helping passengers exit the aircraft.

Teacher 8/2000-8/2006, 1/2008-7/2011

Sacred Heart Pre-School 865-***-****

417 Erin Dr. Knoxville, TN 37919

Provide a variety of materials and resources for children to explore, manipulate and use both in learning activities and in imaginative play.

Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips ages 2 months-5 years old.

Eyewear Consultant 8/06-12/07

Lens Crafters 615-***-****

1720 Old Fort Pkwy. #160 Murfreesboro, TN 37129

Promote customer sales and help clients become more knowledgeable about the latest optical products available.

Work with customers to fit all of his/her eyewear needs

Education

Bachelor of Arts: Middle Tennessee State University- Communications/Theatre

Murfreesboro, TN

University of Tennessee Knoxville- Therapeutic Recreations/ Theatre

Pellissippi State Technical Community College- Communications

Knoxville Catholic High School: Graduated 2002

Knoxville, TN

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