Apt. ***
Winter Park, FL *2792
******.*******@*****.***
Career-driven, continuing-education student with demonstrated customer- service background seeking part-time hospitality/administrative work.
• B.A., History, University of Central Florida, 2014
• Web Development certification program, Skillcrush online, May 2019—present Orlando Meats, Orlando, FL
July 2018—August 2019, Server and Cashier
• Quick service server and cashier using Toast POS system
• Barista (Nuova Simonelli espresso machine) and beverage server (craft beer)
• Prep cook and expo
• Cash and credit card handling
• Key holder (opener/closer)
• Various administrative duties
Ocean Sun Brewery, Orlando, FL
May 2018—September 2018, Server and Bartender
• Server/bartender with dedicated knowledge of craft beer
• Touch Bistro POS System
• Excellent customer service skills
Pom Pom’s Teahouse & Sandwicheria, Orlando, FL
August 2015—June 2018, Server
• Server for dine-in and carry-out
• Cashier: used Cake POS system
• “Tea-tender”/“Tea-rista”
• Voted Employee of the Year 2016
• Key holder (opener/closer)
• Busser
• Food runner
• Extensive experience working with POS systems, including Toast, Aloha, and Leapset/Cake
• Cash handing/credit card transaction experience
• Strong hospitality/customer service background
• Advanced computer (PC) proficiency (Microsoft Word, Photoshop, front-end web languages like HTML5 and CSS3).
• Resourceful
• Team player
• Responsible, thoughtful, and customer-service oriented
• Excellent research and writing skills
[professional] Edgar Massoni—former GM/owner, Orlando Meats, 305-***-****
[personal] Elizabeth Caico — former coworker, Dandelion Café, 407-***-****