Manager Customer Service

ALJAY SAIYARI DAKMAN

Unit *, *

nd

Floor, Gate *98, M.L. Quezon St.,

New Lower Bicutan,

Taguig City, Philippines

091******** / 099********

Email Address: ***********@*****.***

JOB OBJECTIVES:

My career objectives are twofold; It is my goal to deliver my duties as an employee to the fullest satisfaction of all members of the company, using my skills with customer service, finally as my long-term objective, I would like to work for the betterment of the company, taking on new responsibilities until can serve as part of the management. QUALIFICATIONS:

Bachelor of Science in Computer Science

PERSONAL BACKGROUND:

Provincial Address: Tawi-Tawi

Date of Birth: January 29, 1992

Height: 5 feet 4 Inches

Weight: 59kg

Age: 25y/o

Religion: Islam

Citizenship: Filipino

Civil Status: Single

LANGUAGES/ DIALECT SPOKEN:

• BAHASA MELAYU / INDONESIA

• ENGLISH

• TAGALOG

EDUCATIONAL ATTAINMENT:

COLLEGE

Tawi-Tawi Regional Agricultural College (TRAC)

Bachelor of Science in Computer Science

2010-2014

SECONDARY

MSU – TCTO Tubig Indangan Community High School

2006 - 2010

PRIMARY

Panglima Ibrahim Elementary School

2001 - 2006

ADDITIONAL SKILLS:

- Computer literate

- Strong sense of responsibility

- Flexible- willing to take on a variety of tasks

- Committed to completing Job

- Able to make decisions independently

- Attentive to time Schedules

- Strong motivation and dedication to the job

EMPLOYMENT HISTORY

MENLO Worldwide Logistics.

Mapletree, Block C, Sekyen 23, Shah Alam, Selangor, Malaysia Employment Date: September 2014 – October 2015

Position:

• Admin Staff as Order Processing

• Inventory Member

• Outbound Assistant

Amikat Services Inc.

27/F Fort Legend Tower 3rd corner Avenue 31st street Fort Bonifacio Global City Taguig City Philippines

Employment Date: December 2015 - September 2016

Position:

• Sales Consultant (Bahasa Melayu)

Emapta Versatile Services Inc.

Ground Floor, 377 Goodland Building, Sen. Gil Puyat Avenue,

(Buendia Ave.) Makati City Philippines

Employment Date: November 28, 2016 – February 20, 2017 Position:

• Customer Service Representative (Bahasa Melayu)

• (Convey Account)

Stefanini Philippines Inc.

5th Floor, IMET BPO Tower, Roxas boulevard cor. Road 2 Metropolitan Park, Barangay 76 Pasay City, Philippines Employment Date: February 23, 2017 – May 21, 2019. Position:

• Multilingual Helpdesk (Bahasa Melayu)

• Travelport, Galileo GDS

• CET-Crisis Escalation Team

CHARACTER REFERENCES:

1. Jalil S. Baraluddin

MSU – TCTO Tubig Indangan Community High School

Principal

2. Janice C. Falcatan

Amikat Floor Manager

Contact No.: +639********* / +639*********

3. AJ Nilooban

Stefanini Service Desk Manager

Contact No.: +639*********

4. Allen Orencio

Emapta Operation Manager

Contact No.: +639*********

I hereby certify that all the above information in this document are true and correct to the best of my knowledge and belief.

ALJAY SAIYARI DAKMAN

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