RESUME
MARJORIE A. SULLIVAN-GAVIN, R.N.
S**** JAMES AVENUE
BLASDELL, NY 14219
HOME #: 716-***-****
CELL #: 716-***-****
WORK HISTORY:
AMEDISYS: 03/25/19 – 09/25/19
POSITION: FULL TIME RN CASE MANAGER
JOB DESCRIPTION: CASE MANAGEMENT, RESPONSIBLE FOR PROVIDING A COMPREHENSIVE
COORDINATED PLAN OF CARE AVAILABLE 24 HOURS A DAY TO PERSONS IN NEED OF HOME CARE
SERVICES. ZIP CODE AREAS AS ASSIGNED. COORDINATED ALL SERVICES AVAILABLE TO PATIENT BY
AGENCY. INFORMAL SUPPORTS AND COMMUNITY RESOURCES AVAILABLE TO PATIENT ALSO.
SN PROVIDED SKILLED CARE TO EACH PATIENT AS NEEDED, PICC LINE CARE AND USE, LAB WORK,
WOUND CARE, FOLEY CARE, OSTOMY CARE, ND TEACHING RE: MEDIATION REGIME, DISEASE
PROCESSES, AND SIGNS AND SYMPTOMS OF COMPLICATIONS.
ALPINE HHC: 11/08/18 TO 03/04/19
POSITION: FULL TIME RN CASE MANAGER
JOB DESCRIPTION: CASE MANAGEMENT, RESPONSIBLE FOR PROVIDING A COMPREHENSIVE
COORDINATED PLAN OF CARE AVAILABLE 24 HOURS A DAY TO PERSONS IN NEED OF HOME CARE
SERVICES. ZIP CODE AREAS AS ASSIGNED. COORDINATED ALL SERVICES AVAILABLE TO PATIENT BY
AGENCY. INFORMAL SUPPORTS AND COMMUNITY RESOURCES AVAILABLE TO PATIENT ALSO.
SN PROVIDED SKILLED CARE TO EACH PATIENT AS NEEDED, PICC LINE CARE AND USE, LAB WORK,
WOUND CARE, FOLEY CARE, OSTOMY CARE, ND TEACHING RE: MEDIATION REGIME, DISEASE
PROCESSES, AND SIGNS AND SYMPTOMS OF COMPLICATIONS.
SCHOFIELD HOME HEALTH CARE SERVICES, INC.: 6/11/18 TO 11/28/18
POSITION: RN CASE MANAGER
JOB DISCRIPTION: A HOME CARE NURSE, UNDER NURSING SUPERVISION AND THE GUIDANCE
OF THE CLINICAL SERVICES DIRECTOR DEVELOPS AND IMPLEMENTS THE PLAN OF
CARE/SERVICE PLAN OF PATIENTS/PARTICIPANTS OF THE LICENSED HOME CARE SERVICES
AGENCY (AGENCY) IN A VARIETY OF HOME SETTINGS AND TEACHES HEALTH PROMOTION TO
PATIENTS/PARTICIPANTS AND/OR CAREGIVERS. THE RN CASE MANAGER PROVIDES
SUPERVISION AND DIRECTION TO PARAPROFESSIONAL STAFF IN THE FIELD PROVIDING CARE
AND SERVICES TO PATIENTS AND PARTICIPANTS OF HOME AND COMMUNITY BASED SERVICES
(HCBS) TBI WAIVER PROGRAM, UNDER THE DIRECTION OF THE HCSS SUPERVISOR. ALSO
RESPONSIBLE TO PERFORM DIRECT NURSING SERVICE AS DEFINED IN THE JOB DESCRIPTION OF
THE REGISTERED PROFESSIONAL NURSE.
FIDELIS CARE: 12/15 TO 12/17
POSITION: RN CARE MANAGER, MANAGED LONG TERM CARE
JOB DISCRIPTION: THE CARE MANAGER IDENTIFIES PATIENT CARE REQUIREMENTS
AND ASSURES QUALITY OF CARE ALL WITH THE GOAL OF PROMOTING AND RESTORING PATIENT
HEALTH; COLLABORATES WITH PHYSICIANS AND MULTIDISCIPLINARY TEAM MEMBERS TO ACHIEVE THIS
GOAL. PROVIDE SUPPORT TO MEMBERS AND THEIR FRIENDS AND FAMILIES; IDENTIFY
DEVELOPMENTAL, PHYSICAL, PSYCHOSOCIAL, AND PSYCHOLOGICAL NEEDS TO ASSESS AND
COORDINATE APPROPRIATE SERVICES.
RESPONSIBILITES: DETERMINE MEMBER AND/OR CAREGIVERS NEEDS REGARDING FINANCIAL SUPPORTS, SOCIAL SUPPORTS, PSYCHOLOGICAL SUPPORTS, AND COUNSELING; PROVIDE INFORMATION AND REFERRAL. PRACTICE AND ADHERE TO DEPARTMENTAL AND STATE GUIDELINES. COMMUNICATE AND REACH OUT TO PATIENTS, FAMILY, AND OTHER MEDICAL PERSONNEL TO WORK TOGETHER TO ACHIEVE THE OPTIMAL OUTCOME; IDENTIFY AND BREAKDOWN ROADBLOCKS IN COMMUNICATION AND INTERVENTION TO MAINTAIN A SMOOTH FLOW. ASSIST THE MEMBER IN MAKING APPROPRIATE APPLICATIONS FOR PUBLIC ASSISTANCE, MEDICAID CERTIFICATION OR RECERTIFICATION, HOUSING, AND OTHER NECESSARY ENTITLEMENTS. CREATE AND MANAGE ELECTRONIC FILES TO DOCUMENT PATIENT RECORDS, PROGRESS, AND OUTCOMES. ATTEND EDUCATIONAL WORKSHOPS; REVIEW PROFESSIONAL PUBLICATIONS TO STAY ABREAST OF CURRENT TRENDS; ESTABLISH PERSONAL NETWORKS AND PARTICIPATE IN PROFESSIONAL AND TECHNICAL KNOWLEDGE.
LANDMARK HEALTH OF BUFFALO NY: 7/2015 – 11/2015
POSITION: RN CASE MANAGER
JOB DISCRIPTION: RESPONSIBLE FOR THE OVERALL PATIENT CARE MANAGEMENT PROCESS. PROVIDED
OVERSIGHT, GUIDANCE AND SUPPORT FOR THE MEMBER CARE PLAN AS DEVELOPED THROUGH
CLINICIAN, CARE MANAGEMENT AND ALLIED CLINICAL SUPPORT EVALUATION AND PHYSICAL RISK
ASSESSMENT. USED NURSING ASSESSMENT AND EVALUATION SKILLS TO HELP GUIDE TREATMENT AND
CARE DECISIONS OF THE TEAM AND ALSO IDENTIFIED SERVICES AND VENDORS FOR NEEDED CARE
WHILE NAVIGATING PATIENT BENEFIT PLANS. WORKED COLLABORATIVELY WITH A MULTIDISCIPLINARY
TEAM OF PCP, SPECIALISTS, BEHAVIORAL HEALTH CLINICIANS, MIDLEVEL PRACTITIONERS, PHARMACIST,
NUTRITIONIST AND SOCIAL WORKER AND THE MEMBER, FAMILY AND/OR CAREGIVER AS THEY PROVIDE
SUPPORTIVE CARE TO ENROLLED MEMBERS. RESPONSIBLE FOR DEVELOPING AND IMPLEMENTING A
PLAN OF CARE APPROPRIATE TO THE MEMBER’S CLINICAL CONDITION AND PSYCHO/SOCIAL NEEDS TO
MAXIMIZE HIS/HER LEVEL OF FUNCTIONING AND ESTABLISHING AND MAINTAINING COMMUNICATIONS
WITH THE RESPONSIBLE PARTY OF THE MEMBER.
FAMILY CHOICE OF NEW YORK: 9/2013 – 5/2015
POSITION: RN CASE MANAGER
JOB DISCRIPTION: TO PROVIDE COORDINATION OF CARE AND MANAGEMENT OF AN ASSIGNED
CASELOAD OF MEMBERS, IN ORDER TO ACHIEVE IMPROVED QUALITY OF LIFE AND PLAN OF CARE
GOALS. THIS IS ACHIEVED BY DEVELOPING AND REVISING A MULTI DISCIPLINARY PLAN OF CARE WITH
IDENTIFIED GOALS TO BE ACHIEVED BASED ON THE CARE COMPONENTS OF CASE MANAGEMENT. I
CURRENTLY WORK IN TWO DIFFERENT PROGRAMS. ONE IS A DUEL DIFFERENCE SPECIAL NEEDS
PROGRAM WHICH IS A MEDICARE AND MEDICAID PROGRAM. THE OTHER PROGRAM IS A MEDICARE
BASED PROGRAM TO CASE MANAGE THE FRAIL AND ELDERLY.
VISITING NURSE ASSOCIATION OF WNY: 10/2009 – 07/2013
POSITION: COMMUNITY HEALTH NURSE (CASE MANAGER).
JOB DUTIES: RESPONSIBLE FOR PROVIDING A COMPREHENSIVE
COORDINATED PLAN OF CARE AVAILABLE 24 HOURS A DAY TO
PERSONS IN NEED OF HOME CARE SERVICES. CENSUS TRACTS AS ASSIGNED. COORDINATED ALL
SERVICES PROVIDED TO PATIENT BY THE AGENCY. INFORMAL SUPPORTS AND OTHER COMMUNITY
RESOURCES. SUPERVISOR OF HOME HEALTH ASSISTANTS. ALSO PERFORMED DUTIES OF ASSESSOR
NURSE FOR NEW CASES, AND TRIAGE OF NEW CASES. CODING OF NEW CASES, AS NEEDED. OBTAINING
INSURANCE AUTHORIZATION AS NEEDED FOR CLIENT SERVICES.
MCAULEY SETON HOMECARE: 2/1995 – 10/2009
POSITION: COMMUNITY HEALTH NURSE (CASE MANAGER).
JOB DUTIES: RESPONSIBLE FOR PROVIDING A COMPREHENSIVE
COORDINATED PLAN OF CARE AVAILABLE 24 HOURS A DAY TO
PERSONS IN NEED OF HOME CARE SERVICES. CENSUS TRACTS AS ASSIGNED. COORDINATED ALL
SERVICES PROVIDED TO PATIENT BY THE AGENCY. INFORMAL SUPPORTS AND OTHER COMMUNITY
RESOURCES. SUPERVISOR OF HOME HEALTH ASSISTANTS. ALSO PERFORMED DUTIES OF ASSESSOR
NURSE FOR NEW CASES, AND TRIAGE OF NEW CASES.
EPISCOPAL GENERAL HOME CARE: 2/1991 – 2/1995
POSITION: COMMUNITY HEALTH NURSE.
JOB DUTIES: RESPONSIBLE FOR PROVIDING A COMPREHENSIVE COORIDIANTED PLAN OF CARE
AVAILABLE 24 HOURS A DAY TO PERSONS IN NEED OF HOME CARE SERVICES. CENSUS TRACTS AS
ASSIGNED. COORDINATED ALL SERVICES PROVIDED TO PATIENT BY THE AGENCY. INFORMAL SUPPORTS
AND OTHER COMMUNITY RESOURCES. SUPERVISOR OF HOME HEALTH ASSISTANTS.
ROSWELL PARK CANCER INSTITUTE: 11/1987 – 12/1990
LAST POSITION: NURSE – ADULT MEDICAL ONCOLOGY.
PREVIOUS POSITION: NURSE – HEAD AND NECK ONCOLOGY.
JOB DUTIES FOR BOTH: PROVIDE NURSING CARE. DIRECT NURSING ACTIVITIES, INCLUDING THE PREPARATION, EVALUATION AND IMPLEMENTATION OF NURSING CARE PLANS. PREPARE DAILY TIME AND WORK SCHEDULES. COORDINATE NURSING CARE ACTIVITIES WITH OTHER HEALTH DISCIPLINES INVOLVED IN THE TREATMENT EFFORT. EVALUATE INDIVIDUAL WORK PERFORMANCE THROUGH OBSERVATIONS. SPOT CHECKING WORK COMPLETED AND CONFERENCES. INSURE THAT INVENTORY STANDARDS FOR MEDICINES, SOLUTIONS, SUPPLIES AND EQUIPMENT ARE MAINTAINED. ACCOUNT FOR THE INSSUANCE OF CONTROLLED DRUGS, NARCOTICS AND INVENTORY OF SUCH DRUGS EACH SHIFT WORKED. PROVIDE ORIENTATION TO NEW PERSONNEL TO JOB REQUIREMENTS,
EQUIPMENT, UNIT PERSONNEL, AND RULES, REGULATIONS AND PROCEDURES. CONFER WITH REPLACEMENT ON NEXT SHIFT ON CONDITION OF PATIENTS OR ANY UNUSUAL EVENTS OR PROBLEMS. WORK WITH PATIENTS AND FAMILY REGARDING HOME CARE AFTER DISCHARGE AND BEGIN HOME HEALTH REFERRALS AS NEEDED.
SPECIAL SKILLS USED: VENIPUNCTURE FOR BLOOD SAMPLING AND IV ADMINISTRATION. CARE OF HICKMAN, BROVIAC AND GROSHONG CATHETERS. CARE OF SINGLE AND TRIPLE LUMEN CVP’S IMPLANTED VENOUS ACCESS DEVICES. ENTEROSTOMAL CARE AND CARE OF TENCHKOFF CATHETERS. CONFER WITH REPLACEMENT ON NEXT SHIFT ON CONDITION OF PATIENTS OR ANY UNUSUAL EVENTS OR PROBLEMS. INTRAPERITONEAL CHEMOTHERAPY. PATIENTS WITH GASTROTOMY TUBES. TRACH CARE AND MAINTENANCE. ADMINSTRATION OF IV CHEMOTHERAPY, AMPHO-B, AND BLOOD PRODUCTS.
MILLARD FILLMORE HOSPITAL: 1/1987 – 11/1987
POSITION: FLOAT NURSE.
JOB DUTIES: PROVIDE NURSING CARE. DIRECT NURSING ACTIVITIES, INCLUDING THE PREPARATION, EVALUATION AND IMPLEMENTATION OF NURSING CARE PLANS. PREPARE DAILY TIME AND WORK SCHEDULES. COORDINATE NURSING CARE ACTIVITIES WITH OTHER HEALTH DISCIPLINES INVOLVED IN THE TREATMENT EFFORT. EVALUATE INDIVIDUAL WORK PERFORMANCE THROUGH OBSERVATIONS. SPOT CHECKING WORK COMPLETED AND CONFERENCES. ACCOUNT FOR THE ISSUANCE OF CONTROLLED DRUGS EACH SHIFT WORKED.
SPECIAL SKILLS USED: PATIENTS ON VENIPUNCTURE FOR BLOOD SAMPLING AND IV ADMINSTRATION. CARE OF FOLEY AND SUPRAPUBIC CATHETERS. WORKED IN CRITICAL CARE UNITS, CCU, ICU, AND RCU.
EDUCATION:
TROCAIRE COLLEGE: 1984 – 1986
ASSOCIATE DEGREE OF SCIENCE IN NURSING. RECEIVED STATE OF NEW YORK LICENSE FOR REGISTERED
PROFESSIONAL NURSE 3/87. GRADUATED WITH HIGHEST DISTINCTION.
FRONTIER CENTRAL HIGH SCHOOL: 1973 – 1977
HIGH SCHOOL DIPLOMA.
REFERENCES UPON REQUEST:
SALARY REQUIREMENTS: NEGOTIABLE.