Human Resources Professional

MELLISSA ANNE WATERS, SHRM-CP

*** ******* ***** *******, ** 32828

407-***-**** ********@*****.***

Overview

"Don't stop when you're tired - stop when you're done". As a distance runner, this is the mantra I follow while running and in my everyday life. There's always a reason to quit, but who will finish the job if you don't? As a dedicated professional with excellent organizational skills, strong business acumen and exception knowledge of workplace protocols, I carry every project through to the end with a smile. I believe that you lead people and manage things and pride myself on my ability to empower and elevate staff by providing the right tools and mentoring. I'm not afraid of failure and I don’t trust a perfect person - I think mistakes are an essential part of the learning and growing process.

Experience

Human Resources Director 2015 - present

Shuffield, Lowman & Wilson, PA Orlando, FL 32801 Human Resources Director and Office Manager for AV rated corporate law firm, with four locations in Orange, Volusia and Lake Counties, FL. Duties include, but are not limited to: Human Resources

Recruiting and on-boarding of all attorneys and staff

Management of Summer Law Clerk program

Direct supervision of all Office Services staff, with 10 reports

Benefit administration

Performance evaluations and disciplinary actions

Handbook and policy revisions

Employee timekeeping and payroll

Attendance issues (FMLA, PTO, etc)

Maintaining personnel and medical files

Administration of the Corefit! Wellness Plan

ACA compliance

Office Management

Supply orders

Office maintenance

Facilities management

Policy and procedure implementation

Assistant Office Manager 2000 - 2015

Wolff, Hill, McFarlin & Herron, PA 1851W.Colonial Drive, Orlando, FL 32804 mellissa anne waters, SHRM-CP Page 2

Assistant Office Manager for a boutique bankruptcy law firm in Orlando, FL. Duties included, but were not limited to:

Office Management/Human Resources

Assisted office manager with implementing and setting policy and procedure

Recruiting, on-boarding and training

Supervised administrative support staff

Administration of Flexible Spending Accounts

Maintained Personnel and Medical Files

Ordered and maintained office supplies

Accounts receivable deposits

Daily cash reports for both Operating and Trust accounts

Initial client set up in client database (entering client information, assigning client numbers, conflict checks, etc.)

Billing

Full Cycle attorney time and billing

Monitored and maintained attorney Trust accounts

Assisted clients with payment plans and maintained collection accounts

Prepared fee engagement letters

Processed and recorded all bank deposits and wire transactions Marketing

Maintained the firm website and blog

Designed advertising literature

Coordinated all meetings and functions

Proposed advertising and marketing opportunities to attorneys

Administration of the firm Wellness Program

Certifications

Society for Human Resource Management Certified Professional (SHRM-CP) Certified Legal Secretary

Florida Notary Public

CPR/AED Certified

Professional Associations

Society for Human Resource Management (SHRM) Member Greater Orlando Chapter of the Society for Human Resource Management (GOSHRM) Member Association of Legal Administrators (ALA) Member

Central Florida Chapter Association of Legal Administrators (CFCALA) Member CFCALA Board Member – have served as Social, Education & Focus Groups Chair, currently serving as Membership Chair

Additional Skills

I am proficient in all Microsoft Office products, Adobe Acrobat, Timeslips Billing Software, Abacus Practice Management, Aderant Total Office Practice Management, Paycor Perform Payroll & Timekeeping and Plansource Benefit Management.

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