Manager Case

Melissa Gagnon

*** ********* ***** **

Ashby MA *1431

***************@*****.***

978-***-****

Surfside Pool 5/2/19 to present

Receptionist/Admin

●Receptionist

●Cashier/Clerk

New England Backyards of Mass: 3/10/2015 to 4/1/19

Receptionist/Admin

●Office/Admin duties

●Receptionist

Attorney Serra Social Security Disability Law Firm: 10/5/2014 to 3/05/2015

1099 paralegal contractor/office administrator

●Social security disability paralegal, Legal research and writing

●Administrator/Receptionist

Full Time College Student: 9/2012 to 9/2014

●Paralegal Studies Degree program.

Attorney Panagoties: 4/2013 to 9/2014

●Paralegal Internship Criminal law paralegal, legal research and writing

The Bridge of Central MA: 6/05/2005 to 8/30/2012

Case Coordinator

●Case manager coordinating assigned caseload of 30+patients individual treatment plans

●Managed peer employees weekly work schedules, ensure employees attend and pass state mandatory counselor trainings,

●Interface with State/Federal agencies & financial aid programs.

●Individuals under my direct care have accomplished every goal they set their heart too.

DMH N.C.H.S Case Manager: 7/5/2001 6/2/2005

●Portray extraordinary organizational skills, handle multiple tasks swiftly and efficiency.

●Responsible for peer employees scheduling and mandatory counselor recertifications,

Mclean Hospital: 9/1997 to 7/2001

M.Health Counselor

●Coordinated inpatient and outpatient clinical care services,

●Lead group therapy sessions specifically, impulse control, mental illness awareness,

College Credentials: Associate degree in paralegal studies, Associate degree human services

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