Sales Training
Resume:
Vignesh Krishna
Incharge sales - Ansar Group of Companies
Dubai 00000
*******************@***********.***
Adaptable professional with 6+ years of experience and proven knowledge of operations management, project planning and staff training and development. Aiming to leverage my skills to successfully fill the sales role at your company. Work Experience
Section Incharge
Ansar Group of Companies - Dubai
April 2019 to Present
Dubai
Section Incharge Apr 2019 - Present
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Instruct staff on how to handle difficult and complicated sales.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
• Assign employees to specific duties.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
• Plan and prepare work schedules and keep records of employees' work schedules and time cards.
• Review inventory and sales records to prepare reports for management and budget departments.
• Keep records of purchases, sales, and requisitions.
• Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
Junior sales Trainer
Sony India PVT Ltd
December 2018 to May 2019
• Provide training of store personnel on the use of various new product lines at a major convenient store chain
• .Also responsible for greeting & educating customers and introducing them to the new product lines as well as promotion of the new product deployment
• Provided 'Train the Trainer' training to new employees prior to going out into the field.
• Team Lead for various projects with a major office supply chain to include merchandising and product resets.
• Merchandising Team Lead for crews of 2-8 associates for 4 locations of a major grocery store company that includes resets, project work and cutins of new products.
• Tracked, reported, and evaluated the effectiveness of training solutions and made changes to programs based on feedback; provided return on investment analysis and recommendations
• Evaluated the knowledge of class participants to determine training needs and effectiveness.
Store Manager
Malabar Retailers - India
August 2017 to December 2018
• Resolve customer complaints regarding sales and service.
• Oversee regional and local sales managers and their staffs.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
• Determine price schedules and discount rates.
• Review operational records and reports to project sales and determine profitability.
• Monitor customer preferences to determine focus of sales efforts.
• Prepare budgets and approve budget expenditures.
• Assess marketing potential of new and existing store locations, considering statistics and expenditures.
• Represent company at trade association meetings to promote products.
• Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
• Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restriction.
Instore Trainer Sales merchandiser
LG Home Appliances & Electronics Division - Manama - Bahrain February 2014 to July 2017
• Develop alternative training methods if expected improvements are not seen.
• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
• Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
• Evaluate training materials prepared by instructors, such as outlines, text, or handouts.
• Design, plan, organize and direct orientation and training for employees or customers of industrial or commercial establishment.
• Monitor training costs to ensure budget is not exceeded, and prepare budget reports to justify expenditures.
• Select and assign instructors to conduct training.
• Schedule classes based on availability of classrooms, equipment, or instructors.
• Keep up with developments in area of expertise by reading current journals, books, or magazine articles.
• Keep up with developments in area of expertise by reading current journals, books, or magazine articles.
• Offer specific training programs to help workers maintain or improve job skills.
• Monitor, evaluate, or record training activities or program effectiveness.
• Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts.
Education
BBA in Aviation
Bharathiar University
June 2013
Diploma in Multimedia
Thiruvananthapuram, Kerala
October 2011
Higher Secondary College in Biology
HSC karamana Trivandrum
April 2011
Class X
NSS PUBLIC SCHOOL - Thiruvananthapuram, Kerala
March 2009
Skills
Microsoft Office - word- Excel - PowerPoint, photoshop, Davinci video editing software (2 years) Certifications and Licenses
Bahrain Driving licence
March 2017 to March 2022
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