Head operations

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Jayachandran V BE, MBA, PMP

SUMMARY

MBA with eighteen+ years of experience in IT program management and Enterprise Business solutions consulting

Having more than thirty years of total experience along with domain experience in manufacturing industry

PMP, BSCM from APICS, Microsoft Dynamics certified professional, Crestcom Bullet Proof Managers – Series II

Undertook failed projects and turned them into a successful endeavor

Multi-cultural work experience in India, UK, UAE and Indonesia, in matrix environments as well KEY SKILLS

Lead ERP practice, Manage Operations and delivery, Customer Accounts, Project P&L, Prepare Business proposals, Presales Demo, CRP, and diagnostic study

MANAGERIAL & LEADERSHIP SKILLS

Executed and delivered various types of projects (onshore / offshore / hybrid) in Matrix environments in compliance with industry quality standards such as CMMi level 5 & ISO

Operations managed through planning, organizing, delegating, monitoring, reporting, resolving issues, liaising with internal and external stakeholders

With ability to communicate at all levels, had managed Resources (Technical & Functional), virtual & cross-functional teams, Cost, Budget, Scope, Schedule, Configuration, Risks, Issues, Quality, Stakeholders and Communication

Groomed freshers and enabled juniors for certifications, set Goals & objectives and conducted appraisals

Handled change management, resolved issues related to Project, Process and Product

Presales activities such as configured demos, CRP, responding to RFPs, create technical & commercial proposals

Customer accounts managed with excellent customer care, service support and conflict resolutions

Advisor to a startup for Microsoft Business solution practice FUNCTIONAL/TECHNICAL SKILLS

Enterprise Business Solutions Implementation, Consulting, Custom Solutions development, deployment, Integration, Upgrade and support

Ability to describe conceptual or detailed functionality specification, Business process flow mapping, created documents and reviewed for others

Bespoke developments of web & desktop applications, ERP Integration with other systems, SDLC, Agile processes, Business applications solutions testing, release management and deployment

Prepared training materials and user manuals, imparted training to key users and end users

As an active member of Software Engineering Process Group (SEPG), had contributed towards defining methodologies, processes and templates

ERP projects executed

30+ assignments (end-to-end, upgrades & support) value up to USD 400K within specified budget and timelines earning a profits varying up to 22% for

Manufacturing Industries, Retail, Trading and Distribution, Financial Services, Projects based, E-Commerce integration (B2C) with ERP

ERP Software packages testing prior to release

Microsoft Dynamics AX 2012 CTM Add-on (for Commodities Trading Management vertical by Scalable Data Systems, Australia)

Microsoft Dynamics NAV version7 RTM (for Microsoft Inc, USA at Alle Technologies, India) ERP Add-on design, development, testing and deployment

Barcode & label printing, Add-on for Inventory tracking, Order management (Pharmaceutical as per 21CFR Part11), NBFC add-on for Non-Banking Finance Industry, HR & Payroll for GCC countries MICROSOFT DYNAMICS ERP EXPERIENCE

ERP Products: Dynamics AX 2009 to 2012 R3, Dynamics 365 BC, NAV 3.6 to 2018

Core Modules: Finance, SCM, Manufacturing & CRM

Industry Verticals: Commodity Trading Management, Retail and e-Commerce

Other exposures: BI solutions, D365 Finance & Operations (AX7), Dynamics 365, MS CRM, Sharepoint, LCS, Surestep, VMWare, EDI, Barcode, Handheld instruments for WMS, Crystal reports

Software knowledge: MS SQL server, Oracle P/L Sql, ASP, VB and .Net, Java, OOPS, HTML, Javascript, etc WORK EXPERIENCE

IT Industry (2000 onwards)

Manufacturing Industry (1985 - 1999)

EDUCATION

MBA (Executive) – (2013), University of Madras, Chennai, India

Bachelor of Engineering – Mechanical (1991), Coimbatore Inst. of Technology, Bharathiyar University, Coimbatore, India

Diploma in Mechanical Engineering (1985), Rajagopal Polytechnic, Gudiyattam, India

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