Sales Executive Assistant
Resume:
Hossana S. De Guzman
Date of Birth: August 15, 1981
Citizenship: Filipino
Mobile : +965-******** / 60038516
Email: *******.******@*****.***
OBJECTIVE
A highly career and target driven individual, my current goal is to work with an organization where I can develop and hone my existing skills. I take a deep sense of pride in working loyally with a company that is able to identify and utilize my talents, and look forward to working as a part of a team and to be strong player among the team. EDUCATION
CENTRO ESCOLAR UNIVERSITY - Bachelor of Science in Tourism 1998-2001 Mendiola, Manila, Philippines
WORK EXPERIENCE
Kuwait
Baker Hughes, a GE company ( May 2019 – Sept 2019) AMO Admin / Executive assistant
Responsibilities
GRO follow ups and document submission
Getting flight options and booking tickets
Organizing meetings, events and team engagements
Tracking facility work, purchase orders and expenses
Encoding and submission of time sheets to payroll of the employees
Setting up candidates for interviews
Filing document sheets to excel
Making power point slides for events and presentations
Follow up of managers meetings and business requests
Organizing staff housing, transportation and visa arrangements
Following of safety quality and delivery of products
Maintaining and stocking office supplies
Raising JMP (Journey Managers Plan)
The Palms Beach Hotel and Spa (December 2018 – May 2019 ) Lobby Hostess
Responsibilities
Ensure that customer needs and desires are met
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Ensure that lobby area is tidy and presentable
Greet customers as they step into the hotel facility
Provide helpful and inviting environment for guests
Ensure book registration of each guest as they arrive
Coordinate the activities of other hotel workers
Answer questions asked by guests
Constantly remind servers of guests waiting
Getting guest feed backs or comments
Ensuring the guest complaints be forwarded to the manager and reciprocate with quick action
AL Manshar Rotana Hotel (December 2016 –December 2018) Waitress / Room Service
Responsibilities
Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the hotel
Greet and seat customers and serve them in a professional, discreet and personalized way
Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to guests
Consistently monitor quality of food being served
Practice good customer relations and attend to customer complaints / queries satisfactorily
Responsible of maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
Responsible for all service preparations before, during and after the service (mis-en place and mis-en-scene)
Comply with the hotel environmental, health and safety policies and procedures United Arab Emirates
La Brioche (June 2014 – Nov 2016)
Waitress/Cashier
Responsibilities
• Cashier, Serving the customers, Taking orders on phone.
• Making inventory.
• Handle cash and credit sales, and close out till at the end of the day.
• Assist in cleaning and maintenance of the store.
• Make sales, answer customers' questions, channel customer complaints to proper avenues.
• Assist in the training of store staff and volunteers
• Provide a safe and welcoming retail environment to customers of all abilities/experience
Kuwait
La Baguette Gen. trading and contracting Co. (June 2012 - Dec 2013) Sales Lady
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Responsibilities
Baking pastries and sales. Taking orders and customizing cakes according to customer preference.
Handle cash and credit sales, and close out till at the end of the day
Process, price and shelve incoming products
Assist in cleaning and maintenance of the store
Maintain shelf organization & stocking
Assist in the training of store staff and volunteers
Provide a safe and welcoming retail environment to customers of all abilities/experience
G.C.A.G Company - Kamiseta (April 2006 - May 2008) Sales Staff
Responsibilities
Get the stocks displayed from stock room to the showroom. -Assist the customers.
Process, price and shelve incoming products
Assist in cleaning and maintenance of the store
Maintain shelf organization & stocking
Make sales, answer customers' questions, channel customer complaints to proper avenues
Assist in the training of store staff and volunteers HOBBIES/SKILLS
Excellent spoken, written and reading skills in English, Tagalog, and basic Arabic
Traveling
Personal Fitness
Interacting with People
RECOGNITIONS
Employee of the month for July 2019 (Baker Hughes)
Outstanding performer of the month for August 2017 (Al Manshar Rotana)
Letter of appreciation for hard work ( Al Manshar Rotana)
Highest Up-Seller ( AL Manshar Rotana)
Certificate of commendation (Kamiseta)
Best seller of the month (Kamiseta)
REFERENCES
Available on request
Contact this candidate