Employee Relations Manager

Charles E. Winters, Jr.

Home: 336-***-****

Cell: 803-***-****

***********@*****.***

Education

Southeastern University — Lakeland, FL

BA

Double Major: President of 2 different Drama Companies throughout College Career. Active in Student Government

Career Highlights::

CCHT

Fresenius Medical Care — Columbia, SC, Greensboro, NC

May 2011- Aug 2019

8 years’ experience as a CCHT Proficient in all aspects of Patient Care Technician responsibilities Including: initiating and terminating treatments, cannulating, and de-cannulating AVG’s and AVF’s as well as dialysis catheters, maintaining water room, ensuring all record books are properly maintained and updated, educating patients in areas such as access care, renal diet, etc... Experience in clinic and acute settings. I also gained experience in pulling cultures on machines and R/O systems.

Control Tower Exception Manager

NCR — Columbia, SC

May 2003- Apr 2008

Monitored field CE’s (Customer Engineers) to ensure prompt response to key customers throughout the US. In constant communication with CE’s, Area Managers, and Customer Account Managers. Directed and prioritized CE’s schedule to maintain balance between best use of time and customer satisfaction. Ordered and tracked parts to minimize down time for customers. Also worked at the Lowe’s help –desk for two years as a technician, troubleshooting POS’s and printers for stores throughout the US remotely.

Missionary Associate

Assemblies of God World Missions – Chennai, India

Feb., 2001 – Feb., 2002

Successfully set up and managed computer networking system for the churches in the state of Tamil Nadu. Traveled extensively throughout the state for this project. Narrated a safety training program for use around the world.

Missionary Associate

Assemblies of God World Missions – Cairo, Egypt

Feb., 1996 – Feb., 2000

Developed and maintained a sponsorship program/project for the Lillian Trasher Orphanage in Assuit, Egypt. Developed and maintained profiles on 650 children to present to sponsors in the U.S. This project grossed approximately $4,500 (U.S) per month to offset some of the operating expenses for the orphanage.

Supervisor: Housekeeping – Columbia, SC

Shakespeare Monofilament

Jun 1993 - Feb 1996

Maintained every aspect of department, including: human resourcing, ordering supplies, scheduling, employee relations, training employees, etc. Received commendation for developing and implementing a project to save the company over $50,000.

Manager: Housekeeping/Laundry

ServiceMaster Southeast Management Service

Apr 1988 - Feb 1990

Maintained every aspect of department, including: human resourcing, ordering supplies, scheduling, employee relations, training employees, etc.… Continuously developed a balance between Hospital Administration and Company Management.

Computer Skills

Very proficient in all applications of Microsoft: Word, Excel, Publisher, Access, Outlook and Power Point. I also have a very good understanding of SQL

Licenses and Certificates

Current CCHT certification

Certified in Basic Life Support CPR

Achieved Certification as an EMT in SC

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