Pharmacist

Sameer Moochikkal

Contact: +974********

E-Mail: ******@*****.***

PHARMACY OPERATIONS

Diligent professional with comprehensive years of experience in various aspects of pharmacy operations. Seeking an opportunity to utilize proven strengths in a pharmaceutical-related business environment for additional growth, career advancement and professional development. PROFILE SUMMARY

● Qualified Qatar Council for Healthcare Practitioners - Prometric

● A competent Pharmacist having 13 years of experience in Pharmacy.

● Demonstrated business acumen in managing operations and contributing higher rate of organic growth.

● Ability to evaluate complex & multi-dimensional situations.

● Demonstrate excellent communication and interpersonal skills, customer relationship adeptness, along with clinical and managerial skills.

● Possess ability to provide exceptional leadership; self-motivated to work independently and unsupervised.

● Confidently interface with colleagues and other health care professionals, including physicians, nurses and pharmacy technicians; establish positive relationship with management and inspire personnel to achieve maximum results.

SKILL HIGHLIGHTS

● Coaching and development

● Strong decision making ability

● Strong business acumen

● Strong communication skills

● Pharmacy licencing

● Pharmacy operations

● Customer relationship management

● Driving and managing change

● Pharmacy insurance process

ORGANISATIONAL EXPERIENCE

Falah Medicals, Kerala, India - Pharmacist, December 2018-October 2019 Key Result Areas:

● Establish clear and effective customer service policies to increase satisfaction and pharmacy loyalty.

● Reviewed physician orders to assess accuracy and safety.

● Supervised, trained and coached pharmacy associates.

● Maintained regulatory compliance.

● Investigated and resolved third-party payment issues.

● Performed monthly inventory.

Wellfast Pharmacy LLC, Dubai,UAE - Pharmacist In Charge, February 2015- November 2018 Key Result Areas:

● Directed pharmacy operations; managed client and patient complaints of 2 retail pharmacy stores.

● Managed quality review process; coached pharmacists on daily, weekly and monthly basis.

● Upheld proper pharmacy and general safety procedures and standards.

● Directed team to increase efficiency and minimize patient wait times.

● Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers.

● Resolved customer issues, complaints and questions.

● Followed UAE health authority record keeping guidelines for drugs and controlled substances.

● Represented the company by meeting with administrators and directors to address concerns. Email: ******@*****.***

● Focus on customer needs and satisfaction, ensuring customers are provided World Class Customer Service through the use of best practices and prompt communication with Physicians.

● Dealing with Insurance companies and their payment process.

Al Anber Pharmacy LLC, Dubai, UAE - Pharmacist, May 2007-October 2014 Key Result Areas:

● Accurately filling prescriptions; consulting with physicians and patients on medication dosage, drug interactions, diabetic testing supplies and potential side effects of prescription and OTC medications insuring for patients' safety and satisfaction.

● Oversee day-to-day pharmacy operations, achievement of business objectives, and minimizing wait time.

● Managed and maintained inventory goals by implementing various cost-effective strategies.

● Represented the company by meeting with administrators and directors to address concerns.

● Maintained accurate records and inventory and dispensed control drugs as required by pharmacy policies.

● Overseen administrative tasks including insurance, approvals and staff scheduling.

● Supervise and train new pharmacist and make sure that they get expertised in all procedures of Pharmacy.

Marhaba Medicals, Kerala, India - Pharmacist, April 2005 to April 2007 Key Result Areas:

● Counseled patients on prescription and over- the- counter medications, ensuring benefit of medication realized.

● Maintained inventory control

● Supervised, trained and coached pharmacy associates.

● Served customers with a professional, caring demeanor for quality patient care experience. TRAINING

● Worked as a Pharmacist trainee for 3 months at Taluk Hospital, Perinthalmanna, Kerala, India

● Worked as a Pharmacist trainee for 1 month at Holds Worth Mission Hospital, Mysore (Karnataka) India.

● Attended CME on ‘DUPHAT-2017', Organized by the Department of Health, Dubai LICENSE

● Qualified Qatar Council for Healthcare Practitioners - Prometric confirmation number: 8890000002318994

EDUCATION

● Bachelor of Pharmacy from JSS college of pharmacy, Rajiv Gandhi University, Mysore,India – 2004

● Diploma in Pharmacy from Jamia Salafiya college of pharmacy, Kerala state pharmacy council, Kerala,India - 2001

IT SKILLS

● Well versed with MS Office and Internet Applications PERSONAL DETAILS

Date of Birth : 21-Jan-1981

Languages Known : English, Arabic, Hindi, Malayalam and Tamil. Marital Status : Married

Driving License : Valid UAE driving licence

Present Address : Qatar

Email: ******@*****.***

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