§ Proficiency with Microsoft office applications such as MS Word, Excel and PowerPoint
§ Ability to work independently
§ Excellent skills in analyzing legal documents and medical records
§ High problem-solving and organizational skills
§ Attention to details towards management protocol
§ Highly knowledgeable in administrative task such as assisting calls, operating photocopier, scanner & fax machine
Medical Claims Officer/ Reconciliation/Claim Processor Almadallah Healthcare Management FZ. LLC. (OCTOBER 2009 - OCTOBER 2018) Dubai International Academic City Blk. 3 Rm.8
§ Updates a priority list every day on which batches needs to be evaluated and processed first to meet the due dates.
§ Responsible for all the queries of providers regarding the discrepancies due to partially approved or rejected claims.
§ Prepares the batches that are for payment.
§ Responsible for the claims report for the accounts.
§ Sends weekly report to Head of claims, Accounts Supervisor and Head of Network.
§ Prepares common terminology and upload it in the system.
§ Conduct training upon request (if there are new processors).
§ Provide Customer Service, such as giving limited instruction on how to proceed with claims or and provide claims status for Network Providers.
§ Correlate information with the manager for any problems arises in the day.
§ Knowledge of Administrative and Clerical procedures and systems such as word processing, managing files and records, and transcription designing forms and other office procedures required.
§ Claims Processor responsibilities also apply (Direct claims/Resubmissions/E-claims/Re- Imbursement claims).
§ Check the cut-off report from time to time to check priority batches and to see the updates and status of the claims.
§ Update the processor’s regarding due batches to be finished for a day. A N N E M U R R H E L L E
M A S I C A T C A L I N I S A N
Address: 342 Karunungan St. Balakilong, Laurel,
Batangas.
Email:**.*********@*****.***
/***********@*****.***
Contact no.: 097********
C O R E Q U A L I F I C A T I O N S
O B J E C T I V E
W O R K E X P E R I E N C E
Driven individual with 10 years of experience as an insurance professional seeking for an employment that will elevate my strength and skills in the best interest of the company.
§ Check and filling-up the boxes for processing.
§ Arranging the evaluated claims by its due date.
§ Check the claim if entered correctly.
§ Check the claim action (approved, partially paid, rejected, true or false).
§ Do some editing if needed, after editing make reconciliation report.
§ Scanned the partially paid & rejected claims and save it in a CD to be given to accounts together with the letter for the provider and uploading the scanned files in the system.
§ Attending phone calls and e-mails if needed (normally from the provider). RECEPTIONIST/CALL CENTER (SEP 2008 – SEP 2009)
NMC SPECIALITY HOSPITAL
Al Nahda Dubai, UAE
§ Request, collects, sort and prepare medical / patient’s file from MRD for appointment patients.
§ Prepare different insurance claim forms to go with the files and arrange them in the respective doctor’s chambers.
§ Maintains confidentiality of the files at all times.
§ Cater to the needs of the all incoming patient’s (with or without appointments).
§ Registration of new patients to include the explanation of the patient and family bill of rights and responsibilities.
§ Record incoming messages of the doctors.
§ Booking appointments and entertaining queries through the multi-line switchboards system.
§ Participates in the monthly staff educational conferences. COMMUNITY HEALTH NURSING (February 5 – March 14, 2007) Bgry. Gonzalez Tanauan City, Batangas, Philippines
§ Do a survey to have complete data of the community
§ House to house visitation to check every family’s health status
§ Do Health teaching in school and to the people of the community
§ Do Health project’s in the Community to help the people of the community maintain their health and cleanliness of the surroundings
NATIONAL CENTER FOR MENTAL HEALTH (October 23-27, 2006) Mandaluyong City, Philippines
§ Guide and teach the patient about the activity for the day
§ Making schedules of activities for the whole week to make them aware for what they are going to do for the week
§ Teach them livelihood activity
§ Orienting the patient about reality
§ Guide them in having good hygiene
§ Health teaching
§ One on one interview with the patient
§
ORTHOPEDIC CENTER HOSPITAL (February 13-24, 2006)
Quezon City, Philippines
§ Ward nurse
§ Do health teaching
§ Guide patient upon having proper hygiene to prevent further infection
§ Taking their vital signs
§ Giving them support to help them to recover
§ Do nursing care plan
§ Have case presentation to understand the situation of the patient and its diagnosis SAN LAZARO HOSPITAL (January 2 – 13, 2006)
Santa Cruz, Manila, Philippines
§ ward nurse
§ Have case presentation
§ Do rounds to check every patient
ON THE JOB TRAINING
§ Take vital signs
§ Administer medication
§ Do NCP
§ Change IV
§ Change bed sheets
§ Health teaching
§ Take personal information of the patient
§ Study their case
DANIEL MERCADO MEDICAL CENTER (January – October 2006) Tanauan City, Batangas, Philippines
§ September –December 2005 take vital signs
§ Assist the patient
§ Take personal records of the patient
§ Health teaching
§ Case presentation
§ Assist the delivery of the mother & a new born baby
§ Assist in the operation in the Operating room
§ Assist in the minor case
§ Give medication
§ Change IV’s
§ Check urine output
§ Have rounds to check the patient
§ Endorse the patient to the next duty
§ Make NCP
§ In OPD we check the record of the client and check their vital signs
§ Send specimen in the laboratory
§ Send pt. In the X-ray
§ NGT feeding
§ Feeding the newborn and monitor their condition in the ICU
§ Cut cords of the baby
§ Give vaccines
§ Do injections like IM, SC
§ Insert IV
§ Assist in dialysis unit
§ Patient’s tagging
PRIVATE INSTITUTION FOR MENTAL HEALTH (January 2-6, 2006) Mandaluyong City, Philippines
§ Interview & orient the patient
§ Give them activities
§ Teach them livelihood projects
§ Give their medications
§ Teach them to have proper hygiene
§ Make schedule for the activities for the week to make them aware and participate
§ Attends the need of the patient
LAUREL DISTRICT MEMORIAL HOSPITAL (August 22-31, 2005) Batangas City, Philippines
§ OPD nurse interview patient about their personal information
§ Take their vital signs
§ Give them medications
§ Health teaching like family planning, dengue, malaria, tuberculosis etc.
§ Do Leopolds maneuver to pregnant mothers
§ Compute their EDC/ expected date of confinement
§ Assist upon delivering the baby
§ Cut the cord
§ Give vaccines
§ Count baby’s heartbeat
RURAL HEALTH UNIT (August 1-17, 2005)
Tanauan City, Batangas, Philippines
§ Take patient personal record and information
§ Take their vital sign
§ Give them medication and vaccines
§ Do Leopold’s maneuver
§ Assist RHU physician upon examining the pt.
§ Do health teachings
§ Take weight and height of the pt.
§ Case study
BATANGAS REGIONAL HOSPITAL (June 26-July 27, 2005 & January 9-August 2006) Batangas City, Philippines
§ Ward nurse
§ Take vital signs
§ Make rounds to every patient’s room
§ Health teaching
§ Teaching proper hygiene
§ Make NCP
§ Administer medications
§ Assist in the delivery room
§ Assist in the new born baby like cutting the cord, bathing measuring, weighing etc.
§ OPD Nurse take personal records of the patient and their v/s and guide them upon going to the clinic
§ Case study
§ Change IV
§ Tagging of patient
§ Attends the need of the patient
T E R T I A R Y
DMMC Institute of Health Sciences Tanauan City, Batangas Bachelor of Science in Nursing June 2003 – April 2007 S E C O N D A R Y
La Consolation College Tanauan City, Batangas
June 1999 – March 2003
§ Employee of the Month First Quarter of 2011 (Almadallah Healthcare Management FZ LLC)
§ Medical Coder Field of Study ICD, CPT coding HCPCS (October 2015- March 2016) Al Talouk Medical Training Center
§ Customer Service Techniques (June 10 - 11, 2009) NMC Specialty Hospital Al Nahda Dubai, UAE
• In Depth Physical Assessment of the Abdomen, Skin, Chest and Lungs, Eyes, Head, Ears, Nose, Mouth and Neck for Accurate Diagnosis & Treatment (January 7, 2007) CAP-Auditorium, Lipa City Batangas, Philippines
§ American pediatric Nurse Practitioner: In depth Physical Assessment techniques for Accurate Diagnosis and Treatment CAP-Auditorium (January 7, 2007) Lipa City, Batangas, Philippines
§ First Aid Training (Standard) Nursing Skills Laboratory (July 5-8, 2006) DMMC-HIS, Tanauan City, Batangas, Philippines
E D U C A T I O N A L B A C K G R O U N D
T R A I N I N G S & S E M I N A R
A C H I E V E M E N T S
§ Basic Life Support (CPR Training for Healthcare Provider Nursing Skills Laboratory (July 3-4, 2006) DMMC-HIS, Tanauan City, Batangas, Philippines
§ Intensive Training on Basic Advance Life Support Intensive Discussion on Emergency Obstetric Nursing
Comprehensive Cardiopulmonary Anatomy and Physiology (January 8, 2006) Lima City Hotel, Lima Technology Center Malvar, Batangas, Philippines
§ 2007 Census of Population (POPCEN) 4th Level Training (July 23 – 26, 2007) NSO Batangas City, Philippines
C H A R A C T E R R E F E R E N C E S
Sr. Norlina S. Dalumpines
Principal
Servite Catholic School
Poblacion 5, Laurel, Batangas
Contact # 091*-***-****
Aniana A. Timbre
First Vice President/Department Head
Loans Accounting & Monitoring Department
BDO Unibank, Inc.
BDO Corporate Center Makati Avenue, Makati City
Office Tel # 878-4121
Contact # 091*-***-****
Maria Celita B. De Leon
Prinicpal III/Area Chairman
Wenceslao Trinidad Memorial National High School
Area III Elias Caray St., Poblacion 1, Laurel, Batangas Contact # 099*-***-****