Medical Billing Customer Service
Resume:
Aleta Forney **** Gaslight Place Apt B
DECATUR, AL 35603
************@*****.***
Medical Billing and Coding Highlights
● Confidentiality
● HIPAA Compliance
● Excellent phone skills
● Medical Terminology
● Customer Service
● Medical Insurance
● Supervision and team work
● Medical Billing and Coding
● ICD 9 and 10 coding
● Online claim submission
● Microsoft Outlook
● Scheduling
● Medisoft Software
● Claim entry and payment posting
● Insurance verification
● Insurance and patient aging report
Education Virginia College, Huntsville, AL March 2017
● Certificate; Medical Billing and Coding
● Ge APPLIANCE/ELWOOD STAFFING 03/2019-09/2019 2328 Point Mallard Decatur, Ala
Light Industrial- putting parts in machine to braze. inspecting and measuring parts. making sure parts were brazed where they needed to be and making sure they were not too long or too short and making sure that the front parts were not out of round. if out of round they had to be fixed before entering them in the tray. recording was necessary to keep track of how many parts were damaged .. This had to be done in a timely matter. JCI Global 05/2018-03/2019 Huntsville, Al- Manufacturing- Packaging kits for car motors to various places, that used the product
Professional Experience January 2018 – APRIL 2018 Alorica, Huntsville, Al Medical Insurance Representative
● Ability to navigate NASCO -all systems efficiently and effectively
● TPX
● USCW
● NAEGS
● CPL
● Responsible for doing claims while on the phone with the member- processing, adjusting claims and answers questions about the issues that the members are having with their bill.
● Accounts Receivable
● Accounts Payable
● Medical Billing and Coding
● Explaining members benefits
Technicolor, Huntsville, AL September 2012 – January 2017 Line member/Team lead
● Inspect products per organization’s regulations of 1000- 3,500 parts per day
● Trained assigned group members
● Focuses on speed and accuracy
● Ensuring defective products are removed from line
● Follows packing model to ensure products are packed and shipped properly
● Checked for defects in products
● Communicated with proper personnel to ensure the return was effective
● Focused on speed and accuracy
● Followed organization’s return guidelines
Dollar General, Madison, AL Oct 2010 – Nov 2013 Sales Associate
● Exhibited optimal customer service for fifty to sixty customers daily
● Assisted customers with purchases
● Answered incoming phone calls
● Managing financial transactions (ensuring a daily balance-$1,000 - $2,500 average daily sales
● Holiday Inn Research park, Huntsville, Al - 2000-2002 - Front Desk Clerk
● exhibited optimal customer service for guests that stay at the Holiday Inn
● able to check guests in and out of hotel in an efficient manner
● answering incoming phone calls, while doing other front desk duties
● making sure paperwork balance at the end of each shift
● had to check the availability of other surrounding hotels if we were booked.
● had to balance the rooms if other types of rooms were overbooked.
● set up the concierge room, so guests could go have their breakfast in the mornings.
● set up wake up calls if needed, put do not disturb sign on guest rooms if needed. Northwest YMCA- Office Manager
duties included typing reports on the different programs theYMCA offered such as the Summer Youth Program, the after school program. sales- selling memberships to parents.
Accounting/Bookkeeping- doing daily deposits, keeping up with payroll, setting up meetings and reporting to the board members how our sales were doing for each program that the YMCA offered.
knowledgeable with microsoft, excel, powerpoint.
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