Manager Customer Service
Resume:
Mennatallah Mohamed Zaky Abdallah
E-
mail:adawlg@r.postjobfree.com
Mobile:+201********
Personal Data
Date of Birth January 5th, 1986
Place of birth Alexandria (can relocate to other country) Nationality Egyptian
Marital Status Single
Education
Bachelor of Tourism and Hotels Studies
Faculty of Tourism& Hotels - Tourism Guidance
Department Alexandria University - 2007
Session: 2003 - 2007
Grade: Good
Training
Secretary
Egy-Trade Company “Shipping Line”
October 2006 - January 2007
Professional Experience
Secretary
Alexandria Union Club
June 2007 - September 2010
Manage internal and external
2correspondences Manage archiving and
filing system
Coordinate meetings for chairman
Import Ofcer
Abo Mady Co. for Transportation
September 2010 - May 2011
Manage import section daily tasks Handle
transportation activities Manage section expenses
Maintain and update company Data base
Executive Secretary
Food Machinery Engineering
September 2011 - 2014
Manage internal and external correspondences with
suppliers Prepare approved ofers and requests
Organizing company profile presentation
Coordinate meetings, events and outdoor
fairs. Manage archiving and filing system
Customer Service
Printing and packaging Technology
From May 2014 – June 2016
Ofce Manager
From June 2016 - Jan.2018
Prepare approved ofers and
requests
Coordinate meetings, events and outdoor fairs
Prepare and submit the quotation with the estimation dep.
Arrange meetings and travel reservations for the manager
Maintain scheduling and events calendar
Schedule and confirm appointment for clients
Organize a filling system for important documents Provide service to the customers
Language Skills
Arabic Native
English Excellent
Germany Good
Computer Skills
Microsof Windows Very Good user
Microsof Ofce Very Good user
Internet Good internet and data searching user
Personal Skills
Excellent Communication skills
Self motivated and ambitious
Ability to work in groups as individually according to job requirements Ability to deliver under strict deadlines Ready to learn new technologies and adopt to work
conditions Excellent trouble shooting skills
Very good negotiations skills
Many thanks for giving time to read my C.V hoping it will satisfy your minima requirments
2
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