IT recruiter
Resume:
Rashi Kashyap
*****.*********@*****.***
Summary:
Highly motivated and result oriented contributor & manager with exceptional skills and experience in Business Development, Account Management, Client Development, Sales, and Partnership Management. Proven ability to identify and acquire new accounts and build territories. Skilled in introducing new products and services to existing and potential Clients, highly adept at directing business development operations at the International level.
Professional Experience:
Sales Development Professional: (Mar 2014 – June 2015)
Macmillan Science & Education
•Accountable for Sales Development of MacMillan new product line, for eastern territory, covering 10 major states.
•Key responsibilities include market testing, market research, lead generation, negotiation & sales closure.
•Initially started as a Learning Solution Representative, responsible for only Illinois Territory
•Worked for multiple eLearning products under MacMillan group.
•Responsible for conducting Product demos & sales closure.
•Received many written accolades & appreciations for my contribution during the tenure.
•Expert in CRM processes with hands-on experience working with Salesforce & SugarCRM
•Key accomplishments:
•Consistent demo leader of my Team
•Within 6 months of tenure, promoted to be a part of Sales Development Team to generate need for the New Product Line.
•Already coming from CRM background helped my team members to adopt Salesforce quickly.
Manager – Business Development (Feb 2011 - April 2013)
OSSCUBE
(www.osscube.com)
•Accountable for leading the sales process in Europe and APAC region, along with supporting US sales.
•Key accountability included lead generation through inside sales, lead engagement and follow through closure, collaboration with technology team for solution proposal, and post sales account management.
•Supervised & Directed a team of sales and inside sales professionals towards accomplishing the sales/business objective and creating next line of leadership.
•Responsible for directly leading webinar related to SugarCRM and coordinating webinar on other technology areas.
•Responsible for recruiting and training members for Sales & Pre-Sales roles in liaison with the HR.
•Key accomplishments:
•Won business worth 15% of overall company revenue for FY 2012 - 13.
•Managed Big Data training services which contributed to 8% of overall revenue for FY 2012-13.
•Established and managed Inside sales processes in the organization
•Lead over 20 webinars on SugarCRM and Big Data practices
Asst. Manager – Business Development
CYBER FUTURISTICS INDIA PVT. LTD. (Dec. 2009 – Feb 2011) (www.cyfuture.com)
•Oversee global business development and sales operations for domestic / offshore software development Company along with its BPO arm – Go4Customer. Relationship Manager for all major Accounts.
•Responsible for entire sales cycle starting from Database building. lead identification, proposal & presentations, techno-commercial negotiations and order closures
•Driving business development activities with top strategic partners for SMB Scale.
•Identify right partners and building a value prop for partner and segment.
•Identify potential deal points and GTM.
•Accelerate Deal closing and roll-out.
•Incubate new channel types for SMB
•Responsible for creating the role requirement docs and involved in hiring.
•Responsible for authoring Requests for Proposal (RFP), Request for Information (RFI), Statement of Work, Contract document, System/Software required Specifications and many other project related documents as required by client.
•Worked for Government Tenders, which includes, bidding procedure, documentation, attending pre-bid meetings, Client/Prospect handling, giving presentation and becoming SPOC of the Organization.
•Key Accomplishments
•Established Customer Advocacy Council and Quarterly Review Process to obtain and analyze feedback from clients and initiate service improvements.
•Won more than 40% of the annual revenue for FY 2010.
•Won the largest enterprise deal for the organization during my tenure (US and Europe based client)
•Won 4 Government tenders (RFP) during my tenure
Asst. Manager – International Sales
Infopro Solutions Inc. (Sept 2007 – Jan 2009) (www.infoproworldwide.com)
•Directed sales / business development efforts for their new territory (Europe region) for Application Designing & Development on Open Source Technology.
•Worked with Clients to determine needs and functional specifications.
•Responsible for Multiple Client/Account Management along with Database Building, lead management, working on RFP/RFI, estimation & deal closures
•Performed Project Management, ensuring all projects completed on time and to the specifications.
•Increasing the productivity and quality of partners through improved management, marketing, sales and implementation practices, skills and methodologies.
•Key Accomplishment
•Closed one of the biggest client In Europe for HRM Solution
•Closed first UK based client for the company as part of Europe market penetration drive
•Promoted to Assistant Manager within 7 Month of tenure due to consistent good performance as evaluated by my Manager
•Account Management for all the Franchisee based on Europe. 100% retention record for all the Franchisees.
Business Development Consultant– International Sales
Corbus LLC (Dec 2006 – July 2007) (www.corbus.com)
•Completed consulting contract with Startup Company, establishing business development procedures and assisting with partnership development.
•Conducted competitive analysis of key competitors for use by sales and marketing team in business development and negotiation process.
•Responsible for fixing face to face meeting for the VP-IT for North American Region.
•Extensively involved in Database building & Lead generation.
Sales Representative
Cogent e Services (Sept 2004 – Nov 2006)
Responsible for direct sales for a complete Process for a US based client. Later -on, took up the role of Quality Analyst for UK mobile process and Team Supervisor of Pharmacy Process. KRA included making APR (Agent Performance Report), Call Barging, Team mentoring, lead qualification.
Key accomplishments
•100% record on meeting and exceeding given targets
•Promoted to team lead after one year of my tenure
•Conducted process trainings for more than 5 new batch of trainees
Education and Credentials
Bachelor of Science, Biotechnology Honors, from IMS, Ghaziabad, India (2004- 2007)
Extra Training and Certifications:
•Scrum Master Certified
•Attended training on Sugar CRM
•Attended online training on Sales force.
•Awarded best performer for the 2nd quarter of 2005
•Awarded as the best motivated team in the month of Feb-08
•Attended exclusive online training on web portal Hoovers.
•Attended Several Web Meetings on outsourcing by Everest Group and Gartner research.
•Appreciated by many clients for account management
Software and packages known:
SugarCRM, Salesforce, Windows, MS Office, MS Project, MS Visio, Goldmine, ACT, NetSuite
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