Food Customer Service
Resume:
NAME: soufiane maaroufi
Occupation: cook Production : KFC terwillegar Edmonton alberta
Nationality: MOROCCAN
Tel:587-***-****
Email:
********.**********@*****.***
Address:
2701 111 b street,edmonton
alberta
zip postal: T6J4L9
DrivingLicense information:
Country of issue:
Morocco
Languages:
Arabic
English
French
Profile
-Excellent communication and customer service acumen
Familiar with hygiene, hand washing and safety codes
-Able to listen and answer guest inquiries in a helpful and professional manner.
-Superb attention to details.
-Strongly familiar with different types of meats and their cooking times.
-Highly experienced in performing preventative and general maintenance on kitchen equipment.
-Track record of following best hygiene and sanitation practices aimed at providing quality food services.
-Committed to maintain a clean kitchen and work area.
-Close the kitchen correctly and follow the closing checklist for kitchen stations.
Professional Experience
KfC tacoo bell terwillegar Edmonton:
-Work in KFC tacoo bell as cook from 10/07/2018 till now:
-Set up and stocking a station with all necessary,prepare food for service time,make a proper quality food,clean up the station take care leftover food,
-Comply with nautrition and sanitation regulations safety standars
Yas Viceroy Hotel abu dhabi uae 13/04/2015 to 30 /11/2017:
Sky lite Bar and lounge restaurant: cook
-Receive food ingredients and supplies from main kitchen and pantry as required for daily operations.
-Review production schedule to determine food requirements including variety and quantity of food for preparation and to assemble supplies and equipment needed for daily cooking activities.
-Season and prepare a wide variety of foods such as vegetables, fruits, meats, soups, salads, and cereals in accordance with prescribed recipes.
-Slice, grind, and cook meats and vegetables using a full range of cooking methods.
-Test foods being cooked for quality.
-Carve and display meats, vegetables, fruits, and salads; replenish service lines as necessary.
Small fish Club Restaurant: cook (Saidia, Morocco) 30/07/2014 to 13/09/2014
-Set up stations and collect all necessary supplies (fish, meat, vegetables…) to prepare menu for service.
-Competent at mixing the right amount of ingredients according to weight and type.
-Prepare a variety of foods including meat, seafood, poultry, vegetable and cold food items
-Prepare sauces and garnishes for allocated station.
Hotel Iberostar (Saidia, Morocco) as cook :12/05/2013 to 07/07/2014
-Assist the Head Chef in preparing and serving food items
-Prepare all food items in a timely and hygienic manner
-Follow recipes and food presentation specifications.
-Stored food items and maintained the highest levels of sanitation and cleanliness
-Replenished raw food, garnishes, and other ingredients to serving lines
-Assisted in serving lines and prepared simple foods, including salads and soups.
-Familiarity and compliance with state and county food safety regulations and policies
-Able to aid in the lifting of goods and loads
-Experience boiling, frying, basting, grilling, roasting, and broiling meats, fish, and vegetables.
Oriental Bay Beach Golf and Espa 18/06/2012 to 16/10/2012
International Buffet Restaurant : as cook
-Making hot food braised and fries and grill and roasted item.
-Cook different types of dishes (in large quantities) to ensure that the flow of the buffet table is not affected.
-Make-certain that extra food is always prepared to cater to last-minute guests or unexpectedly busy hours.
-Determine the amount of meat, fruits, vegetables and spices needed on a daily basis and ensure that they are procured and stored in a timely manner.
Restaurant Elbalcon (morocco) : as cook (01/12/2011 to 08/02/2012)
-Cleaning all the fish and prepare it.
-making sauces and garnish for all the fish recipes.
-Regulate temperature of ovens, broilers, grills, and roasters.
-Portion, arrange, and garnish food, and serve food to waiters or patrons.
Hotel Barceló (morocco) as cook( 25/06/2011 to 13/09/2011 )
-Cook and prepare all foods, including traditional sushi dishes
-Prepare and cook all foods in accordance to recipes
-Wrap and unwrap all fresh foods for proper storage
-Respond to any customer complaint
-Maintain kitchen in clean and sanitary conditions
-Operate stoves, microwaves, grills, and fryers
-Monitor food quality
Education and certificate
-2015-2016: Hygiene and health certificate Abu Dhabi Government U.A.E
-2013-2014: Formation in Oujda language center & hotel med blue Iberostar (English).
-Trainee in Hotel Barceló: 18/06/2010 till 31/08/2010
-2009-2011: technician cooks ITHT Saidia
-baccalaureate level
PROFESSIONAL AND CERTIFICATOIN :
-Certificate of appreciation Yas viceroy Abu Dhabi
-Training certificate hygiene and health certificate Abu Dhabi U.A.E
-Certificate of appreciation 1 Etihad airways Abu Dhabi grand prix 2015 – 2016
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