Raffty P. Cañete
Address:
Unit **F,The Trion Towers, Tower1 McKinley Parkway BGC, Taguig, 1634 Philippines
Date of Birth: Oct. 15, 1988
` Mobile: 091********
Email: ************@*****.***
PROFESSIONAL STATEMENT
I am a highly skilled System Administrator / IT Support Specialist, Service Delivery Manager with almost 10 years of work experience in IT Industry. I am a productive self-starter with a strong work ethic, consistently achieve goals with proven expertise in Technical and Software and management aspects.
SUMMARY OF QUALIFICATION
Expert in Windows and Linux Desktop/Server Operating System Platforms installation, implementation, management and administration.
Expert in Troubleshooting & Repair in Super Computers (Server), Desktop computers, Laptops, Point of Sale (POS) system, printers.
Expert in installation, deployment and management storages servers such Network Attached Storage (NAS), SAN and VSAN.
Expert in UNIX, Linux, Windows operating System platform
Expert in MySQL, Postgres, MSSQL, Mongo server and client installation and implementation as well as Database redundancy configurations.
Expert in installation and management on Virtual Infrastructure using VMware and proficient using HyperV and AWS Cloud.
Expert Companywide LAN and Wan Network Configuration
Proficient in Computer Programming using java,visual basic, c,c++ and php, nodeJS.
Excellent written and verbal communication skills.
Ability to instruct users with computer and presentation skills.
Ability to write engaging technical documents to assist users in software implementation.
PROFESSIONAL EXPERIENCE
Migo Entertainment Inc. Jan. 9 2013 – up to present
Active Fun Bldg. High Street,
Bonifacio Global City, Taguig
Philippines
Service Delivery Manager
Managing three squads namely Customer Service and Host Support, Operational System Developers and IT hardware.
Engage on planning/system design and implementation
Team Project management
Oracle NetSuite Administrator
Leading IT infrastructure planning and implementation
Leading Datacenter sites Maintenance and Management
System Administrator / IT support L3
Team Project management
Server Administration on Microsoft, Linux, and FreeBSD Operating system
Oracle NetSuite Customization Admin
Website Administrator
Microsoft Active Directory and DNS management
Installation and management of new server Operating Systems Windows / Linux, Free BSD and other applications.
Provide Support to all office IT concerns with co-employees locally and abroad.
Managing Biometric and CCTV system and server.
Execute all new software develop by dev team to production.
Network Administration (Firewall, switch, WAP)
Install and manage Virtual Machine’s using VMware.
Manage Microsoft Exchange Email
Also engaging in purchasing of IT tools and equipment’s.
Manila Business College Nov. 16 2012 – Dec. 16 2012
Alvarez St. Sta. Cruz, Metro Manila
IT Staff
Provide second level of Technical support for MBC Staff such as Computer, Laptop, Printers, CCTV, Biometric Fingerprint readers, and Projector
Manage MBC Website
Remantec Corporation Oct. 15 2011- Dec. 15, 2012
Pabayo-Pacana sts. Cagayan de Oro City
Technical Support
Performed troubleshooting and repair on personal computers, Laptop, Printers, POS System, POS Printers and other technical work.
Provide second level of support.
Installation and maintenance of CCTV cameras.
Installation and maintenance of Biometrics finger print readers.
Installation and maintenance of Burglar Alarms and Door Lock sensors.
Setup and maintenance of Electronic Cash Register
Interpace Computer Systems May 20 2010-Sept. 20 2011
JR Borja, Cagayan De Oro City
Misamis Oriental
Computer Operator / Computer Technician
Performed troubleshooting and repair on personal computers and other technical work
Performed Office works such as encoding of items received and purchased items.
I-Travel Internet Café April 10 2008-Dec. 5 2009
Gingoog City
Misamis Oriental
Internet Café Attendant
Provide second level of support for the user.
Manage Internet cafe
EDUCATION AND TRAININGS
Associate in Information Technology 2010
System’s Technology Institute (STI)
Gingoog City
Computer Hardware Servicing NCII 2010
Technical Education and Skills Development Authority
RTC, Tagoloan, Misamis Oriental
Computer Literacy Training 2008
SCALA
Ginoog City
CERTIFICATIONS
Computer Hardware Servicing NCII
Technical Education and Skills Development Authority, RTC Tagoloan
Tagoloan, Misamis Oriental
Certificate of Competency I-Procedural Programming
Technical Education and Skills Development Authority, Provincial Office X
Cagayan De Oro City
PC Operations NCII
Technical Education and Skills Development Authority, RTC Tagoloan
Tagoloan, Misamis Oriental
REFERENCES
Available upon request.