Customer Service Marketing Manager
Resume:
Cynthia A Watson
Lakeland, FL 33815
*************@*******.***
Objective
I hope to gain full-time employment doing what I enjoy to do. Eventually, I hope to secure a position as a Marketing Manager or Office Manager. Business is my profession and I excel at it. I believe if you do something that you like, you do it well. There have been many obstacles in my life but I believe that if I am determined, anything is possible.
Abilities
Type 60 wpm, file, copy, transcribe, dictation, ten-key adding machine, switchboard operator, receive.
Education
Florida Metropolitan University
Associate Degree – 10/2002
Marketing/Management
3.2 GPA
Experience
10/2016 – 06/2019
Customer Service Agent Concentrix Framingham, MA
Assisted customer with placing orders for Apple Products
08/20/2018 – 06/10/2019
Customer Service Agent Alpine Access Denver, CO
Assisted customers with orders. Helped customers navigate around the website. Answered general questions.
07/2005 - 09/2007
Medical Claims – Data Entry Self-Employed Lakeland, FL
I inputted medical claims into the computer from home.
05/2003 - 06/2004
Error Processing Specialist GC Services Lakeland, FL
I looked for and corrected errors made on applications for phone service.
11/2000 - 11/2001
Travel Agent Steele-Away Travel Lakeland, FL
I booked trips, answered the phones and did basic office work.
Project Coordinator
11/1999 - 10/2000 CDC Atlanta, GA
I typed reports, letters and memos. I also answered the phone and handled all activities.
Legal Secretary
12/1992 - 10/1993 Raymond Victor Law Norristown, PA
I took dictation and typed. I also filed and answered the phone. I greeted clients. I opened the office in the morning and ran errands. I did the banking as well.
Word Processor
11/1991 - 12/1992 NUS Corp Devon, PA
NUS Corporation was contracted by the Environmental Protection Agency to type up field reports. I typed these reports.
Clerk Typist
07/1987 - 08/1990 Reliance Ins Co King of Prussia, PA
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