Technical Sales Support

Skills

• Relationship

building and

management

• Proficiency with

CRM systems

• Sale expertise

• Vendor relations

• Client

development

• Team training

• Account

development

• Customer service

• Checking quotes

• Converting leads

• Sales reporting

• Cold calling skills

• Cost reviewing

• Product and

service sales

• Knowledgeable in

Valves and

Instrumentation

• Pressure vessel

design

knowledge

• Quick learner

• Strong decision

maker

• Team leadership

Jonathan Michael Harris

Address: 29 Fairview, Sanlam street, Lynnwood

Manor, Pretoria, 0081

Tel: 084-***-****

Email: **********@*****.**.**

ID: 870-***-**** 08 2

P ROFESIONAL S UMMARY

Performance-oriented Sales Engineer with over 8 years experience in managing full sale cycles. Managing top accounts for a wide variety of companies in various industries. Extensive knowledge of Valve design and applications. Offering extensive hands-on experience. Prospecting for new clients in new markets, bringing in customers and accomplishing profit targets. Adaptable and quick- learning with aptitude for solving challenges.

WORK H I S T ORY

October 2018 – to date

Account Manager PINNACLE INSTRUMENTS

• Provided extensive support in sales, technical and business areas to key accounts.

• Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and payment terms.

• Increased profits through generating and maintaining relationships with numerous accounts and effectively selling new products.

• Demonstrated products and specific features at customer locations and special events.

• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

• Adapted sales techniques to specific clients and promoted products based on individualized client needs.

• Conducted on-site product demonstrations to highlight features, answer

• Bill of Material

(BOM)

• Strong

communication

skills

• Technical

problem-solving

• Cost estimation

• Negotiation

• Sales and

marketing

• International

sales support

• Natural leader

• Skilled problem

solver

• Goal-oriented

• Customer-

oriented

• Detail-oriented

• People-oriented

• Market research

• Visiting customer

locations

• Problem solving

customer questions and redirect concerns toward positive aspects.

• Product focus: Level, Flow, Pressure and Temperature Instrumentation; Mechanical Valves: High Temperature and High Pressure; Honeywell Gas Detection: Fixed and Portable.

January 2015 – August 2018

Senior Sales Engineer KSB PUMPS & VALVES (PTY) LTD

• Prepared technical documentation for operation, troubleshooting and maintenance of Mechanical Valves.

• Continually improved methods and procedures for processes, measurement, documenting and work flow techniques.

• Managed Quotes and changes using SAP systems.

• Monitored installation and operations to consistently meet rigorous customer requirements.

• Performed load calculation for sizing Valves to various applications.

• Independently prepared and modified drawings, specs and graphs.

• Wrote protocols, qualification documents, test plans and test reports for quality assurance purposes.

• Customer support onsite and internally as required.

• Sales forecasts and reports monthly.

• Intense training in Germany and India on Valve process and design.

• Assistant Manager for a period of 6 months.

• Product focus: High Pressure Valves, High Temprature Valves, Knife Gate Valves; Gate Wedge/Parallel Valves; Globe Valves; Diaphragm Valves; Globe Control Valves; Gate Control Valves and Steam Traps for all types of mediums.

November 2012 – November 2014

Sales Representative A.T TECHNICAL SERVICES

• Identified key entry points to enhance market penetration and effectively analyzed data to optimize customer satisfaction and increase profitability.

• Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with high success rate.

• Established agreements for product replacements.

• Completed over 1 cold call per week to bring in new customers, maintaining conversion rate.

• Elevated account management effectiveness by predicting potential competitive threats to determine proactive solutions.

• Grow territory through successful networking, partnership development and contract negotiation.

• Tracked sales data to assess trends and make proactive strategy changes.

• Product focus: Pressure, Temprature, Level and Flow Instrumentation. E d u c a t i o n

Mechanical Engineering Diploma NQF 6

(Graduation date 2020)

1. Mathematics

2. Technical Drawing

3. Mechanics

4. Strength and Testing of Materials

5. Electrochemistry

6. Production Planning and Control

7. Mechanical Engineering

R e f e r e n c e s

MR BRAD TAYLOR

Managing Director:

A.T Technical Services

55 Sovereign Drive Route 21 Business

Park, Irene, 0157

Tel: +271*-***-****

Cell: +278*-***-****

Email: ****@****.**.**

MR PHILLIP SITHOLE

Valve Manager:

KSB Pumps & Valves (Pty)

Cnr Wankel & Griffiths Road, Jet Park,

Boksburg, 1406

Tel: +27-11-876-****

Cell: +27-76-367-****

Email: *******.*******@***.***

Contact this candidate