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Customer Service Social Media

Location:
Tucson, AZ
Posted:
November 24, 2019

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SU MELTON

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Highly creative and experienced chef with over seven years of superior culinary skills, food preparation and creation, restaurant staff management and training, and extensive knowledge of ethnic cuisines, restaurant equipment, and customer service.

EXPERIENCE

JUNE 2019-PRESENT

HEAD CHEF RESTAURANT MANAGER, AFC

Oversaw all daily operations of the kitchen and restaurant, customer service, food and menu preparation, staff scheduling, menu planning, merchandising and purchasing, and cash handling

Hired, trained all staff member on customer service skills, food and beverage knowledge, health and safety standards in preparation of day to day restaurant operations

Minimized daily variable costs through tighter weekly budgets on expenditures and inventory waste

Consistently exceeded weekly and monthly sales goals by a minimum of 10% by incorporating a variety of different healthy, colorful, and inspirational culinary dishes

Increased customer engagement on restaurant social media accounts by displaying daily and weekly menus and specials

Provided extensive training on health codes, health department rules and regulations, and restaurant safety training

Implemented an inventory system primarily focused storage conditions and inventory ordering, which resulted in a decrease in losses incurred by food and supply waste

Demonstrated culinary creativity by serving a vast selection of raw fish dishes, deep fried tempura, sashimi, and sushi.

Created sauces, marinades, and a variety of different culinary flavors to enhance and entice the customer’s food palate.

AUGUST 2017-JUNE 2019

HEAD CHEF, MIAN RESTAURANT

Coordinated all activity of kitchen staff and managed daily kitchen operations

Oversaw team of experienced cooks that were responsible for food preparation

Assigned daily tasks to kitchen staff to ensure the overall performance of the work flow and food production

Enforced health and safety rules and regulations

Ordered restaurant supplies and food

Assisted with creating financial budgets for all food and supplies to ensure losses were kept at a minimum

Prepared all sauces, dressings, marinades, and sushi.

Demonstrated an extensive knowledge on Japanese cuisine through the complex, diverse, and colorful creation of sushi and poke bowls.

APRIL 2013-AUGUST 2017

SUSHI SOUS CHEF, CASINO DELSOL

Established and maintained effective employee working relationships

Created and developed sushi menus with innovative recipes

Perform any other duties which may be assigned by the management

Maintained cleanliness of working area; reported all equipment for safety failures, hazardous areas and accidents

Excellent training and development opportunities within the company

Maintained and enhanced the food products through creative menu development and presentation

EDUCATION

1984- SUN MYUNG GIRL’S COMMERCAIL HIGH SCHOOL

WHAT YEAR TOKYO SUSHI ACADEMY

SKILLS

Ability to handle high stress situations

Ability to work multiple stations in kitchen

Creative/Attention to Detail

Perform difficult cooking skills

Strong knowledge of Japanese seafood, fish, product and terminology

Extremely organized

Excellent planning and preparation skills

REFERENCES

Christopher Melton

520-***-****

Margaret Smith

541-***-****

Mike McBride

520-***-****



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