Darlene White
Clarksville, TN 37040
**********@*****.***
Objective To join an employer where I can grow and be challenged in an
environment which educates and rewards me as well as to establish a long lasting relationship with my employer.
I am interested in a position that will allow me to work remotely and travel as necessary/
I am very interested in getting back into the mortgage industry.
I have recently moved to Clarksville and am currently employed by Big Lots on a part-time basis.
Prior to this I have been retired for the past seven 7years
For 6 years I have owned my own business, which was forced to close
due to the poor economy. The majority of this work involved dealing with the
public on a daily basis. In this business I was responsible for all correspondence
and record keeping, which was all done with Microsoft products.
Prior to this, I have worked in the mortgage industry for over 30 years. I have
done the following during my years of employment:
Loan Processing
Loan Delivery
Final Documents
Some Underwriting
Writing Product Guidelines for organization
Secondary Marketing/Quality Control
Computer Programming
Business Analyst
I have a very well-rounded knowledge of piratically all phase in the mortgage
process.
I am an extremely motivated and organized, as well as being a self-starter.
Additionally, I am a hard worker.
I feel that I could be a real asset to your institution.
I hope you don't mind, but I have reformatted my responses on the employment
application, below. I hope that this will also serve to show that I am familiar with
Office.
I appreciate your time and consideration for this employment position.
Sincerely,
Darlene White
Darlene White
1121 Riverwood Pl. Apt. 803
Clarksville, TN 37040
**********@*****.***
Summary of:
Qualifications``` I have experience in dealing with end users and gathering their
requirements for changes required to existing programs, as well as writing
business requirements for a new system. I have dealt with developers to
relay users’ goal and requirements and insure the finish product meets
the end user’s needs. I have also performed quality control testing on
various programs.
Work experience
04/05/2019 - Current Big Lots Clarksville, TN
General Retail
Work at store recovery which includes removing misplaced merchandise and making sure all shelves are stocked, neat and tidy
Assist customers with inquires
Server as backup cashier
08/14/12-04/05/2019
Retired
10/06-08/14/12 Darlene’s Market Dover, TN
Self Employed
Own and operate a convenience store./deli and gas station
· Responsible for all bookkeeping, ordering and staffing
Work with vendors to insure continuous inventory flow
08/00-04/07 Homestar Mortgage Services, LLC. Atlanta, GA
` ``` Business Analyst
Gather user requirements for a development of a new mortgage
application
· Write Business Specification document, based on user requirements,
for use by programmers in development of application
Perform initial Quality Control of Beta Release to insure functionality and
adherence to user requirements. Coordinate server upgrades with
clients and vendors. Build out new server as a Domain Controller,
Exchange Server, File Server, etc.
Communicate changes and fixes required to programming staff
· Assist in preparation of end user documentation
· Assist in release of application to production environment
09/98-08/00 London Bridge Software. Gwinnett, GA
Quality Control Engineer/Business Analyst
Perform Quality Control testing on update releases to production
environment to insure compliance with Government requirements and
regulations·
Gather user requirements for a development of a new mortgageapplication
· Write Business Specification document, based on user requirements,
for use by programmers in development of application
· Perform initial Quality Control of Beta Release to insure functionality and
adherence to user requirements. Coordinate server upgrades with
clients and vendors. Build out new server as a Domain Controller,
Exchange Server, File Server, etc.
· Communicate changes and fixes required to programming staff
· Assist in preparation of end user documentation
· Assist in release of application to production environment
09/98-08/00 London Bridge Software. Gwinnett, GA
Quality Control Engineer/Business Analyst
· Perform Quality Control testing on update releases to production
environment to insure compliance with Government requirements and
regulations
Write test plans to verify complete and through testing
· Key member of team formed to develop a new mortgage origination
system
· Write Business Specification to communicate interface functionality,
indentify fields required and any reporting requirements
2/87-9/98 Homestar Mortgage Services, LLC. Secaucus, NJ
Secondary Marketing Manager
· Oversee interest rate price for six different regions
· Review and authorize pricing exceptions
· Write and update product guidelines for various investors, including
FNMA and FHLMC
· Oversee timely delivery of closed loan packages to private investors for
Purchase
Education Diploma in Information Technology
References Available upon request