Manager Engineer

SUMMARY

An accomplished IT professional with over 40 years of experience who is capable of balancing multiple projects and objectives simultaneously while implementing solutions that improve business operations and reporting. Constantly seeks new challenges and responsibilities to solve problems and improve business outcomes. Excellent collaboration, communication and interpersonal skills.

SKILLS

Databases (relevant to UHG): Oracle, SQL Server, DB2, Teradata, Access, Data Virtualization (DV).

Databases (other): IMS, DL1, ADABAS, Sybase, MySQL, Informix, Datacom, Ingres, Image, Netezza

Programming Languages/Applications: SAS, COBOL, ALC, VB, Informatica, MicroStrategy, Power BI, Toad, Aquadata, PowerBuilder, FileMaker Pro, Visio, Microsoft Office, MS Project, MS Access, MS Excel, MS PowerPoint, Attachment Reflection, UltraEdit, Power BI, Natural, Neat3

PROFESSIONAL EXPERIENCE

OptumHealth, Eden Prairie, MN

Senior application developer Jan 2011 – June 2019

Initially was part of a team providing ad hoc E&I SAS reporting to a very large user base. Spent the last 2 years supporting Community & State SAS reporting via structured reporting applications. Responsible for supporting PCCM which is comprised of 35,000+ lines of SAS/SQL which consolidated data from three different data sources (STG_CARE, CommunityCare and iCue) into a single view.

I have been assigned to other groups to resolve technical issues including, but not limited to: SAS performance, Oracle performance, SQL Server ETL and SAS upgrades.

Responsible for improving the quality of the services being delivered.

Manage requirements at the project level.

Assess and interpret customer needs and requirements.

Review, analyze and evaluate business systems and user needs.

Identify solutions to non-standard requests and problems.

Solve complex problems and/or conduct complex analyses.

Strong interpersonal skills with solid organizational skills with focus on accuracy and attention to detail.

Provide ongoing communication and excellent customer service to internal clients resulting in strong, productive relationships.

First American/Core Logic, Westlake, TX.

Manager, Data Administration & Business Intelligence May 2000 – Aug 2010

Managed a team of corporate level database and warehousing professionals including a large contingent of offshore employees. Responsible for the creation of the first corporate Business Intelligence group. Instrumental in the selection and implementation of BI technology: Informatica and MicroStrategy.

Initial responsibilities focused on optimizing the existing hardware and database platform in order to postpone multi-million dollar upgrades.

Merged the mainframe and midrange database personnel into a single team centralizing the control and governance of all corporate data. Included: DB2, Oracle, ADABAS, secondary RDBMA platforms.

Sold the concept and benefits of data warehousing to an entrenched and conservative executive management

Established the first MDM architecture that has evolved to become the corporate standard

Established the first data governance and data warehouse governance committees

Higher Education Technology Company[1], Plano, TX.

Vice President of Technology May 1997 – May 2000

Initial responsibilities focused on establishing a strong technology group (e.g. programmers, analysts, DBA’s, network specialists, IVR technicians). Worked with nine separate community colleges to merge this group with their individual staffs. Managed day-to-day operations including, but not limited to: budgets, billing, project statuses, HR oversight, etc.

Created a technology group from the ground up

Established a consortium-wide BI group

Oversaw the creation of a complex IVR system that was integrated with the mainframe applications via peer-to-peer technology.

Final action was to fulfill the responsibilities of the Company president. Turned the company profitable in four months.

Software AG, Dallas, TX.

Senior Systems Engineer July 1991 – May 1997

Primary software engineer for all large mainframe accounts west of the Mississippi

Provided onsite support dealing with software issues and performance problems

Became a member of the corporate data warehouse group. Consulted with organizations including, but not limited to: Blue Cross – Blue Shield of Texas, UT School of business, Hallmark Cards, Frozen Food Express, Yellow Freight and FAA.

Balance of professional career (1976 – 1991)

Jones Truck Lines[2], Springdale, AR. Manager, Database Admnistration

Texas International Petroleum Company[3], Oklahoma City, OK. Manager, Database Administration

St. Francis Hospital, Wichita, KS. Programmer & Database Administrator

Fuller Brush, Great Bend, KS. Programmer & Database Administrator

[1] Technology sold to 3rd party; operations terminated 2001

[2] Operations terminated July 8, 1991

[3] Operations terminated June 17, 1985

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