secretary

EDUCATION

WORK EXPERIENCE

LANGUAGES

Safa Frikha

Date of birth: June 30 1992

Nationality:Tunisian

Tel: +971*********

Email:frikha.safaa@gma

il.com

ID: 784-1-992-***-****-9

2016: Masters in Management of Small & Medium sized companies -ESC Sfax Tunisia 2014: Bachelor degree in Accounting and internal audit – ESC Sfax Tunisia 2011: Mathematics Baccalaureate – Habib Thameur high school- Sfax Tunisia March 2018 until now -secretary in Best Square cleaning

• Answering calls, taking messages and handling correspondence

• Maintaining diaries and arranging appointments

• Acting as a receptionist and/or meeting and greeting clients July 2016 to July 2017 - Administrative employee in SOGEP auto (cars spare parts distribution company) Sfax–Tunisia

• Calculation of the payable VAT (Value Added Tax)

• Preparation and follow-up of the client’s orders

• Monitoring and follow-up of the accounts payables and receivables o Preparation of invoices

o Monitoring the payments settlements (from customers and to suppliers) January 2016 to May 2016 - Customers relationship officer and cashier in CMA-CGM (a worldwide leading shipping group)Sfax– Tunisia

• Monitoring and controlling the ship count,

• Advising customers of ships’ arrivals and departures

• Monitoring and verification that the ship loading bill matches the unloading list

• Logging of the data within the company’s internal systems (Arrival notices, departure notices, invoices…) June 2014 to Sep 2014 - Administrative Officer in a AMAL private conservatory

• Understanding and responding to customer's requirements and complaints

• Marketing the services (phone sales)

Internships:

Jan 2014 to May 2014 – Internship in ZITOUNA Bank Sfax

• Capturing and logging the checks on the internal systems

• Supervision and client assistance for cash Withdrawal and payment

• Checking the client statements; processing payments and transfers; updating account details

• Assisting clients with their account inquiries (balances, transaction details, fees, charges)

• Assisting with inquiries for loans (home, car, personal)

• Creating and closing bank accounts

September 2013 – Internship in Chams Private Clinic TUNISIA (Accounting and HR)

• Verification of the employees’ payroll

• Monitoring of the staff’s attendance

• Classification and categorization of the invoices

• Monitoring of the payment amounts

July 2012 to Aug 2012 – Internship In Amen Bank TUNISIA

• Client assistance for cash Withdrawal and payment

• Creating Bank accounts for new customers

• French: Fluent

• English: Professional

• Microsoft office

• SOFTCOM, TTN, 3S

• Arabic: Native

COMPUTERSCIENCEANDSOFTWARE

• T24

• Sport

• Travel

• Drawing

• Swimming

OTHER–Associations and Personal interests

Contact this candidate