CHANDAN DUTTA
E-mail: ***************@*****.***
Phone: +971**-******* / +971**-*******
Seeking Executive / Higher Executive / Team Leader / Managerial assignments in Tour & Travel, Ticketing, MICE, Events, Sales, Escorting, Operations and Key Account Management under a leading organization in the Travel & Tourism / Hospitality Industry.
PROFESSIONAL PROFILE
A dynamic professional with over ten years working experience in Leisure & M.I.C.E. in the Travel & Tourism Industry
Expertise in managing business operations with key focus on top line and bottom line profitability by ensuring optimal utilization of resources. Demonstrated abilities in cementing healthy relationship with clients for generating business. An effective communicator with excellent relationship building & interpersonal skills. Possess a flexible & detail oriented attitude.
Believe in continuous learning & an innovative approach
Possess the ability to handle complex problems efficiently with confidence
Team player with strong analytical, problem solving & organisational abilities
Self motivated, creative and innovative individual willing to strive hard
EDUCATIONAL QUALIFICATION
Master in Tourism Management from BHU, Varanasi, Uttar Pradesh in 2009.
Bachelor in Business Administration in Tourism and Hospitality Management from Burdwan University, West Bengal in 2006.
HSC from W.B.H.S.E.C, Ramakrishna Mission, Asansol in 2003.
SC from W.B.S.E, Ramkrishna Mission, Asansol in 2001.
JOB DETAILES
Organisation : International Travel Services,
Duration : July 17, 2017 – August 08, 2019
Joining Position : Senior Travel Consultant, Dubai.
As a senior travel consultant, my role was increased sales, coordination, supervision and organised packages and related services for various destinations. Liaising with airlines, agents, hotels and various other suppliers. Reporting day to day activity to Operation Manager.
Organisation : Sun and Sky Tourism & Travel LLC,
Duration : October 25, 2011 – May 31 2017
Joining Position : Holiday Consultant Dubai.
As a Holiday consultant I provide literature and information to clients concerning. Local and international, interstate and international tours, travel routes, accommodation, local customs, fares, and travel regulations. Discuss client requirements and advise on suitable options. Plan, prepare and cost itineraries (travel plans) for Clients. Make travel, accommodation and related bookings. Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements. I am issuing tickets for travel, accommodation vouchers and all relevant documentations. Collect payments and maintain records of transactions. A assist with changes to travel arrangements and bookings where required
Organisation : Cox and Kings Ltd
Duration : November 11, 2010 – July 06, 2011
Joining Position : Team Leader, Kolkata Branch
As a Team Leader my job was Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort. Provide the team with a vision of the project objectives. Motivate and inspire team members. Lead by setting a role model. Coach and help develop team members; help resolve dysfunctional behaviour. Facilitate problem solving and collaboration. Ensure discussions and decisions lead toward closure. Maintain healthy group dynamics. Intervene when necessary to aid the group in resolving issues. Assure that the team members have the necessary education and training to effectively participate on the team. Encourage creativity, risk-taking, and constant improvement. Recognize and celebrate team and team member accomplishments and exceptional performances.
Organisation : Just Holiday Pvt. Ltd
Duration : June 04, 2009 – October 31, 2010
Joining Position : Executive Operations, Kolkata
As executive operations, my role was organised packages and coordinated with various destinations. Liaising with airlines, agents, hotels and various other suppliers. Handling and reporting day to day activity to Operation Manager. I have worked with team to obtain necessary resources to support business requirements.
AREA OF INTEREST
International tour Escorting.
PROFESSIONAL SKILLS
Strong interpersonal skills
Co-operate with people
Adaptability and flexibility
Positive attitude and to accept new challenges
Smart and sincere of works
Diligent and Honest
EXTRA MURAL ENGAGEMENTS
Provide continues co-operation to the various tourists groups including foreign citizens.
Participate in National and International level travel oriented competition programmes.
Participate in Road Shows, organised by different organisation in UAE.
Actively involved into International Travel and Tourism Fairs.
TECHNICAL QUALIFICATION
Knowledge of computer in Microsoft ward
HTML and Internet
Excel Power Point and others.
ABOUT MYSELF
To exciting world tourism and travel, bringing with a youthful dynamic outlook, with the aim of learning and assimilating knowledge of around realities and practical job skill during the experience.
My goal is to excel through sheer hard work and professional superiority. Regarding my preferred job where I have knowledge of information regarding the concern area.
PERSONAL PROFILE
Date of Birth : 29th September 1985
Sex : Male
Languages Known : English, Hindi & Bengali
Hobbies : Explore and travel to new destinations.
Values : Self-Confidence and my positive attitude
Local Address : F1, Al Kifaf building, Al Karama, Dubai, UAE.
Nationality : Indian
Passport no. : RO704733
Reference : Mr. Mohammed Kamil, Mob: +971********* (******************@*****.***).
Mr. Susankar Bowri, Mob: +971********* (*********@*******.***).
Mr. Salim Rizvi, Mob: +971********* (***********@*******.***)
DECLARATION
I am confident my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.
Date:
Place: Dubai (UAE) (Chandan Dutta)