Accounting

Tonya Baker

**** ***** *** *, ****** Lake, WA ***91

253-***-**** ***********@*******.***

To Whom It May Concern,

I am submitting my cover letter and resume for your review.

My resume may not paint the full picture of what I can offer and why you should consider giving me a second look before putting me in the “other” pile. What my resume won’t tell you is my passion, heart and soul I put into my job. My desire to learn new things, ask questions, go above and beyond, and brainstorm how to integrate new ideas. The drive I have to do a good job, to take on as much as possible all with the “you need, you got it” attitude. I embrace challenges and work well under pressure with the ability to multi-task. I am creative, resourceful and think outside the box.

When I was first hired shortly after high school 17 years ago, my journey started as the receptionist and in less than a year transferred to the accounting department. With no previous accounting or property management background, I gained the knowledge and expertise to become Head Bookkeeper overseeing the Homeowners Association accounting and Tenant Security Deposit department. In 2011, I was elected to the company’s Corporate Board of Directors where I served as Member at Large until 2014 and then became Vice President. This role provided numerous responsibilities and had me involved in the day to day success of the company.

As a dynamic individual I have done almost all positions in the company including being the primary backup for the Rental Leasing and Management Bookkeeper/Corporate Treasurer. This involved paying corporate bills through Quickbooks, processing payroll and commissions for the independent agents. Being skilled in most of the positions this also had me responsible for training new employees and sometimes more than one at a time.

Over the years I have assisted in hiring, training, new hire testing and efficiency. Being proficient in Microsoft office I have created job description manuals, tracking spreadsheets/charts, mail merge documents, fillable documents, marketing lists, newsletters and price/cost comparisons. I have evolved with the company and industry learning new systems as technology progresses. When switching to a new accounting software and financial institution I was responsible for managing the switch which also included transferring all the data, learning and finding new processes, procedures and vendors that worked with the new systems.

In my position I was the go to guru to answer questions to everyone and most days there was a line of people waiting for my assistance. I am never too busy to assist my fellow co-workers and made sure that they could come to me with anything without feeling like a bother. I also knew when I didn’t know the answer to not act as if I did, instead directed them where to go or found the correct answer. The desire to do a good job means I am not afraid to ask questions to ensure it is done correctly. As a big picture thinker I try to understand the why something is done to better understand how it relates to the whole picture; this has helped me learn as much as I have over the years along with making training new people successful.

When it comes to mistakes, nobody likes to make them, but we are all human. I am a firm believer it is how you handle your mistakes: Be accountable, fix it, learn from it and put steps in place so it doesn’t happen again.

With the challenges of varying daily duties there is always something new to learn. Variety gives me the opportunity to learn new strategies and techniques for problem solving, trouble shooting, and being efficient. I work best under pressure and most of my co-workers would say I do the job of at least 3 people. As a hard worker with a strong work ethic I do not believe in cutting corners or skipping steps.

As a dependable employee, I miss minimal work, rarely call in sick, usually have vacation time to spare, and always willing to put in extra time. I am willing to do whatever it takes to get the job done.

If you are looking for a quick learner who works hard and thrives for excellence, I would be grateful for an opportunity to meet with you.

Sincerely,

Tonya Baker

Tonya Baker

PROFESSIONAL SUMMARY

Knowledgeable accounting professional with 16 years of experience in all day to day accounting operations related to property management. Seeking the opportunity to learn and grow while utilizing my organizational skills, attention to detail, and hard work to support your team.

SKILLS

Advanced Bookkeeping Skills

Account reconciliation

Budget analysis/coordination

MS Office Suite

Accounts payable and receivable

Invoice and payment processing

Collections processing

Delinquent account management

General ledger

Journal Entries

Financial reporting

Spreadsheet development

Multi-tasking

WORK HISTORY

Senior Property Accountant / Around The Clock, Inc. Property Management & Sales - Kent, WA / 08.2002 - 08.2019

Financial Experience

Responsible for accounting functions for over 60 Homeowners Associations which have individual bank accounts, billing/invoicing/collection policies, financial reports, vendors, budgets, audits, and taxes

Complied with all established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, collections, vendor payments and profit/loss statements for over 60 individual communities.

Maintained chart of accounts, entered journal entries and account ledger adjustments.

Accurately prepared and balanced monthly and yearly financial statements.

Set up, maintained and reconciled over 150 bank/investment accounts, managed audits and updated financial records with remarkable accuracy.

Input financial data and produced reports using Propertyboss a specialized Quickbooks based Property Management software.

Verified postings to ledgers to ensure proper entry and account balances.

Posted deposits through lock box, manual entry and ACH along with researching and correcting discrepancies.

Enhanced budget administration.

Partnered with auditors to prepare yearly audits and ensure compliance with governmental tax guidelines.

Administrative

Monitored four-employee team while handling day-to-day accounting processes and financial accuracy.

Trained new employees on accounting principles and company procedures.

Only individual cross trained in all other department’s duties.

Set up and improved accounting systems and processes to meet business needs and maximize effectiveness of operations.

Cross trained to process payroll for 10 employees each including commissions for 8 independent agents.

Assist and provide support to Portfolio Managers in order to provide service to clients all while multi-tasking day to day duties

Set up new communities entering data, analyzing and reconciling information from other companies’ financials.

Research ownership changes from escrow, trustee/sheriff sales and county records.

Worked directly with different collection attorneys with liens/releases, bankruptcies, trustee/sheriff sales, reconciling ledgers and charges.

Created spreadsheets, charts and mail merges for tracking, analysis, and efficiency.

As a Corporate Officer attended meetings and worked on various duties/projects/decision making/brainstorming to assist in the growth and success of the company.

Rental Trust

Worked with property managers to accurately account for tenant security payments.

Properly track all refunds due to tenants, such as security deposits that may be due after a tenant vacates the property and pay vendors for any damages/charges due.

Accurately apply tenant rental payments and disbursements to owners.

Send unpaid accounts to collection company.

EDUCATION

Kentridge High School - Kent, WA

High School Diploma

Contact this candidate