Amparo Navarro

Santa Ana, CA ***** • 714-***-**** • adavts@r.postjobfree.com

Professional Summary

To obtain a position that will allow me to utilize my experience and training. I will provide quality services to the organization I will be employed at by using my skills, such as being a bilingual, responsible, and trustworthy individual.

Skills

Recruiting

New Hire Orientations

Training & Development

Talent Acquisition

Employee Relations

Bi-lingual Spanish

Customer Service

Computer Skills: Microsoft, Excel, Word, Outlook

Work History

Compliance Representative, 01/2019 to 07/2019

AppleOne – Garden Grove, CA

Handle consumer calls effectively

Provided credit inquiry information to consumers by phone, email, and by mail

Responded to emails in a timely manner

Entered file notes into the database, excel spreadsheets, created tickets and closed tickets

Initiated consumer dispute inquiries by phone

Responsible for updating the excel spreadsheet

Assisted with mail correspondence, scanning, electric filing into the database

Processed Permissible Purpose audit information and emailed to clients

Performed other duties assigned by department manager

HR Coordinator, 08/2018 to 12/2018

AppleOne – Garden Grove, CA - California

Processed bi-weekly payroll to include hours, data input and report generation

Responsible for administrative tasks including scanning, electronic filing into the database

Assisted with recruiting and scheduling candidates for phone screens

Provided customer support in a professional manner

Reconciled department invoices

Provided support to all team members

Maintained the highest level of confidentiality

Responsible for filing documents into employee personnel files

Performed other duties as assigned

Administrative Assistant, 02/2017 to 05/2018

Adecco – Costa Mesa, CA

Responsible for the general administrative functions of the training database

Initiated new training forms and entered into the training database

Created new training folders for new hires

Scanned all completed training records into the database and maintained files

Maintained an excel spreadsheet of all outstanding training records and escalated as needed

Collected and retrieved quality documents and filed

Assisted during agency and customer audits

Updated all distribution locations for quality systems procedures and records

Assisted document control coordinators as needed

Performed document control duties as assigned

Recruiter, 08/2016 to 11/2016

HOSPITALITY STAFFING SOLUTIONS – Santa Ana, CA

Reviewed applications to screen for candidates to fill job positions

Responsible for the full cycle recruitment of all new hires in the branch to include, selection, sourcing, interviewing, and onboarding qualified candidates

Responsible for filing all customer orders in a timely manner

Maintained applicant database system for filing orders with candidates

Completed drug screening, background checks, I-9s for all temporary employees

Out on the field recruitment of promotional materials including flyers, brochures, road signs, and employee referrals

Handled all incoming phone calls from temporary employees and clients

Managed employee relation issues

Completed new hire paperwork

Conducted onsite morning meetings for employees

Recruiter, 03/2016 to 07/2016

Manpower – Anaheim, CA

Responsible for pr-screening, sourcing, interviewing, and filing open temporary positions

Responsible for answering the phone effectively

Responsible for drug screening and criminal background checks

Completed onboarding for all temporary employees, I-9s and completed E-Verify

Build a long-term relationship with candidates and clients

Recruiter, 10/2014 to 01/2015

Aerotek – Santa Ana, CA

Handled a high volume of full-cycle recruiting and human resources support measures in the department

Sourced, phone screened, interviewed and handled onboarding aspects for new hires

Handled a high volume of open requisitions and recruited to fill open positions

Provided customer service and client correspondence measures to follow up with various parties as needed

Handled all administrative duties to support the department

Human Resources Assistant, 10/2005 to 01/2014

3M Ceradyne – Costa Mesa, CA

Assisted employees with employee relations issues

Point of contact for temporary agencies the company worked with

Worked with management to identify employment needs and position requirements

Managed internal job postings

Worked extensively with staffing firms to identify and onboard personnel

Composed job postings and screen prospective employee candidates

Referred candidates for internal interviews

Audited employee change reports for all divisions

Coordinated employee events and activities, i.e., quarterly BBQs, Service Awards

Maintained filed and updated new employee files

Processed employment verifications for current and terminated employees

Audited I-9s and completed E-Verify

Performed new hire orientations

Performed various administrative functions, including filing paperwork, back up receptionist, and sorting mail

Education

High School Diploma

Santiago High School - Garden Grove, CA

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