Manager Customer Service
Resume:
Kathy J. Garman
******.*********@*****.***
Kathy J. Garman's experience is concentrated in Purchasing, Procurement, Inventory Control, Supply Chain (Inventory), with a lesser concentration in Engineering (General Engineering), Parts, Service, and Manufacturing. Kathy has 34 years of work experience, with 24 years of management experience, including a mid & senior level positions.
APS Assurance Power Systems
Service and parts
March 2019 – Present
TLC Truck and Equipment
Parts and Service Manager
April 2018 - March 2019
Duties: Inventory Control, P & L,
Customer retention, Billing, estimates.
Bobcat of Martinsburg
Parts Manager
March 2017- March 2018
Duties: Inventory, ordering supplies, customer service, purchasing, P&L.
Certificates: Bronze Certificate for Parts Management
Nissan of Venice
Asst. Collision Center Manager/Office Manager
Feb. 2013- Feb 2017
Duties: Manage front office, inventory, purchasing, billing, warranty, parts ordering, paint and materials, parts research.
Working with Insurance companies, DRP in house, estimates for repairs, setting appointments.
Arcadia Chevrolet
Feb. 2010-Feb 2013
Parts and Service Director
Duties: Overseeing all aspects of parts and service departments and Body shop, P&L, Inventory control, maintenance, Body shop estimating, inventory, Hiring and Terminating, training.
Mellott Co. MEI
April 2008- Jan 2010
Duties: Parts CRS Tech services,
Customer service, purchasing parts for aggregate industries for quarries and mines, Crushing equipment, heavy duty equipment, asphalt.
Fleetwood
Travel Trailers & Motorhomes Division
Jan 1990-March 2008
Parts Manager/ Service Manager: Duties: Buyer, Purchasing, inventory for lean manufacturing,, Lamination department, CNC, Warranty Administration, Supervisor in Production of Travel Trailers, Training, OSHA Safety Manager, Quality Control Inspector, Estimating for body shop repairs. Knowledge of reading blueprints.
U.S. Air Force
May 1985-Feb 1989
Duties: Basic Training Instructor, training in policies and procedures.
References
Dollie Gardner. 941-***-****
Donna Holmes 954-***-****
Rich Zwick. 772-***-****
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