Customer Service Manager

Micheal Mbonoye

613-***-**** / ***********@*****.***

*** ****** **., ******, **

Hardworking individual seeking out a Customer Service position.

-Experience in customer service and sales.

-Friendly and enjoys working with the public

-Reliable and dependable

-Excellent team work and leadership skills

-Hard-working and follows instructions well

-Computer skills

- Over two years of experience in customer service and factory related work Education

Graduated high school in Uganda and currently completing grade 12 in Ottawa, ON Languages

English, French, l’ouganda, Kinyarwanda, Swahili: Fluent in all Work Experience

Metropolitan and AMJ Campbell Co, Ottawa, ON- May 2018 - Present

- Professional packers and movers

- Provide quality work

- Load and unload items

- Take Inventory

- Organization skills

Manpower company, Ottawa june-sept 2017

- Algonquin College dormitory setup and Cleaning

- Musca wine

- Cintas company.

Assistant Manager, Multichoice Ltd, Uganda-2015 - 2017

- Patient with customers, listening and asking questions to help solve problems

- Computer work experience using Microsoft Excel

- Leadership skills: Confident with any task given and thorough in completing deadlines

- Focused and organized in handling unexpected challenges

- Positive attitude – energizes other staff and customers Receptionist/Manager, Kampala Forest Resort: Kampala, Uganda-Jan 2010-2015

- Organizing city tour for guests

- Responded to clients ‘inquiries by assisting them to register both in person over the phone while catering to any additional needs

- Catering to any additional needs

- Took care of bookkeeping

- Responsible for hotel’s maintenance

References

Aminulla Habibullah, Metropolitan Manager Libin Omar Moving company Assistant Manager

613-***-****, 613-***-**** 613-***-****

*****.*****.***@*****.*** *********@*****.***

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