Customer Service Representative

AMANPREET SINGH GARCHA

** ******** ******, *********, ******

*************@*****.***

Mob. 647-***-****

OBJECTIVE

To be part of a globally emerging organization so as to gain as much knowledge and exposure as possible also to be an important member responsible for the growth of the organization and Work well independently and collaboratively as part of a team. QUALIFICATIONS SUMMARY

To become a good representative, I have following skills: -

Good communication skills play a very important role in jobs like customer services, sales and speaking on phone.

Good computer skills are helpful to make any task easy, effective and with in reasonable time.

Decision making can be regarded as the judgmental process resulting in the selection of course of action.

Problem solving skills includes identifying, look back, action, explore, define.

Teamwork skills consist of interrelated abilities that let you work effectively in an organised group.

Develop a variety of documents (data analysis, build tables and graphics) important to business world with Microsoft World, PowerPoint, Excel, and Access EDUCATION

AUG 2015 – APRIL 2016

DELIGHT COMPUTER SERVICES, PUNJAB, INDIA

Computer Software Application (CSA)

Experienced in system construction and installation of new hardware/software on the PC Windows platform.

SEP 2016 – APRIL 2018

SHERIDAN COLLEGE, DAVIS CAMPUS, ON

Diploma in Business Administration Marketing

Major in Marketing

WORK EXPERIENCE

JUNE 2017 – OCT 2017

AMAZON FULFILMENT

Worked as Order Picker

Perform different tasks as per the indications given by supervisor. NOVMEBER 2017- MARCH 2018

SWAT PROTECTION- SECURITY GUARD SUPERVISOR

Customer service representative

Primary secondary screening

Patrolling different sites

JUNE 2018- OCTOBER 2019

GIGG EXPRESS INC. – DISPATCH LOGISTICIAN

Assign driver and trucks, draw up route, activities of drivers and consolidate freight order into truckloads for specific destinations.

Train new hired drivers and dispatchers in their job duties safety procedures and company policies.

Actively resolve any job-related issues as they arise

Prepare and submit progress and other reports.

Arrange for maintenance in case of truck breakdown. VOLUNTEER WORK EXPERIENCE

TORONTO PEARSON AIRPORT (YYZ)

Welcome Team Member

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate